Can you help me on this one: I bought an hifi system for about $200. But I found out that there was a few problems with the buttons lights. Therefore I opened a dispute on paypal with "internal damage" as it was a technical problem with the product. Paypal then asked me to ship back the product to the seller with tracking number, which I did, and I gave them the tracking info. The seller received the product back. Few days later, paypal sent me a mail telling me that the dispute was close and I wasn't going to get a refund because the seller had a good product description. So basically, PP first told me to send back the product, then told me afterwoods that I couldn't get a refund because the item description was detailed enough.