Having a trouble with fb ads , need help asap

Yassi

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Hey guys , so i want to run an ad where i m only wanna use messenger to get orders , so i choose messeger and i ve choose conversion , purchase , but i don t know why it s red . Is it a problem or not ?
Screenshot_20190714-223305_Samsung Internet.jpg
 
Yes there is. You are not tracking conversions with the pixel, so Facebook don't know when the visitors converted. You must set it up to run conversions ads.
 
Yes there is. You are not tracking conversions with the pixel, so Facebook don't know when the visitors converted. You must set it up to run conversions ads.
But i will not use my website ? Can you help ?
 
I think you misunderstand the usage of the pixel.
You can only use one of the standard events like purchase, when set it up with the pixel.
You need to install the pixel first on your website... search for it on the help-center

So you can only use this purchase event for retargeting people who have bought something on your website
 
People will contact me , btw this is just for my country , where ecommerce in not fully developed
You have a problem then. You must add it somewhere to tell Facebook that the user purchased. And sadly you cannot fire it yourself. You can do offline conversions but it wont optimize for it.
 
You have a problem then. You must add it somewhere to tell Facebook that the user purchased. And sadly you cannot fire it yourself. You can do offline conversions but it wont optimize for it.
If a create a shopify store and put it there , will that solve the problem
 
Hey guys , so i want to run an ad where i m only wanna use messenger to get orders , so i choose messeger and i ve choose conversion , purchase , but i don t know why it s red . Is it a problem or not ? View attachment 118249
Most likely problems with your account, you can try to write to technical support, they will definitely give you an answer, personally I always did
 
bro its normal to have a red pixel, when u haven't ran anything on it, just start your ads
 
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