I just had the worst hosting experience of my life with these guys! I was dumb enough to trust the to host over 400 websites. Everything started off real smooth. Within the first month we had several database errors from their end. Then little by little the service started deteriorating with the sites going down at least once a week. We tried to work with them and was overly patient but then customer service just dropped off, all emails bounced back, all trouble tickets went unanswered and even their phone number stopped working. The sites would go down sometimes for 2 to 3 days before someone would get back to me! After this happened we tried to backup our files but the server was too slow and kept crashing before we could get all our files out. It took an additional week to get a new server, map domains, IPs and prepare for emergency migration but we still couldn't access the server to retrieve our migration files. The end result was that these guys caused our sites to be down for weeks before we could get the sites back up on another server. These guys even charged us for that month and just recently charged us again even though we order the account to be closed and have already migrated off their servers. Its like they have disappeared or something?!?!? I just got off the phone with 2Checkout to cancel my subscription because they didn't cancel it.
The end result is that we lost 100% of our rankings, hundreds of thousands of clicks and tens of thousands of dollars! All the while, they still haven't gotten back to us? I'd love to fly out to KL just so I can kick this dude's scamming ass! A shady host like this isn't worth the trouble so don't learn the hard way like I did.
Here's their address...
Suite 192, Lot PT40036
Jalan PJU 7/2
Petaling Jaya 47800
Selangor Darul Ehsan
Malaysia
Phone: +6 03 9081 2624