DR Resolved @hakunam4t4t4 vs. @HiperSMM

Username: @hakunam4t4t4

Please create your Dispute title using the format in the description below. @hakunam4t4t4 vs. @HiperSMM

Are you the buyer or seller? Buyer

What is the date the incident took place? Mar 31, 2026

What is the name of the accused? @HiperSMM

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/hipersmm-reliable-smm-panel-over-30-platforms-test-balance-available-24-7.1741384/

What product category best describes the product/service involved in your Dispute? SMM purchase

What is the USD amount involved in your Dispute? $24.40

Please describe the reason for submitting a Dispute, in detail.
I purchased $24 worth of YouTube subscribers from hiper-smm.com and requested that the order be sped up. The order was then marked as “completed,” but no subscribers were actually delivered — my channel subscriber count has remained exactly the same as before the purchase.

I contacted support to ask for clarification and a delivery timeframe. They responded by stating that the order had already been fully delivered, which is incorrect. I clearly explained that nothing had been delivered and that there was no change in my subscriber count.

After that, it took nearly three weeks to receive another response, and once again I was told the order was completed. I repeated that no delivery had occurred. Since then, I have received no meaningful follow-up or resolution.

More recently, I opened a direct message with them stating that I would initiate a dispute if the issue was not resolved within 24 hours. Despite giving additional grace time of three full days, there has still been no delivery, no refund, and no proper response.

At this point, I have paid for a service that was never provided. I am requesting either immediate delivery of the purchased subscribers or a full refund.

Please detail exactly how you have tried to resolve your issue before now.
I contacted the seller multiple times through their support system and direct messages, clearly explaining that no subscribers were delivered despite the order being marked as completed. I asked for clarification, a delivery timeframe, and resolution. After receiving incorrect responses claiming delivery was completed, I followed up again. I then gave a clear 24-hour notice before opening a dispute and extended that to 3 full days, but received no meaningful response or resolution.

What kind of outcome are you looking for from this Dispute?
I am seeking either immediate delivery of the purchased YouTube subscribers as promised or a full refund due to non-delivery of the service.

Please paste any URLs that point to evidence for your Dispute.
https://drive.google.com/file/d/10K4I2vYT0VeMnZvr0GQShxoIA-J337CN/view?usp=sharing

Please upload any screenshots, videos, or other document files that point to the required evidence.
(DID NOT ANSWER QUESTION)

Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes

Information For The Accused
@HiperSMM, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Information For Everyone
Black Hat World staff members will not contact you outside of BHW at any point regarding your dispute. BHW staff members do not use Telegram, Skype, Discord, Whatsapp, etc under any circumstances. If someone contacts you on any of these third-party platforms claiming to be a staff member, block them immediately.

The accused has been permanently banned from Black Hat World for failing to resolve this dispute.

The dispute thread will remain live and is now open to commentary as rule 4 is no longer enforced in this thread.

The accused has been reinstated on a last chance basis after belatedly refunding the accuser.

They will now be able to trade as usual.