Got LIVE help from FB

I finally figured out how to get some live help from FB/Meta today. My ads account got highjacked this morning and after
double checking my 2FA (which I've had for years on FB) and changing passwords several times, logging out all devices, etc.,
I was finally able to get a bit of a handle on it. But the thieves had made 7 ads on my account and given themselves a very
generous budget as well. I was able to stop the ads finally but, the amount due is rising, and I was freaking out about how to
stop the bleeding and talk with a real live person at FB/Meta.

Then, I remembered my blue check mark. Went through my app on my phone til I found the right menu and clicked live support.

Thank goodness for it too, they finally called me and confirmed everything and asked for a few more details on what happened.

They said I'm not responsible for the charges and they are cleaning everything up. Should take 24-48 hours they said.

Hopefully, the worst is behind me now.

They did not ask for any personal info, no bank info, no payment info, no passwords, etc.

I'm actually glad that I paid for that little blue checkmark, just for situations like this.

Pardon me while I still freak out for a bit.

I will note the information, for when needed

It's great that you got your account back.

You got lucky. These guys don't even reply to emails.

cidon said:

You got lucky. These guys don't even reply to emails.

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Definitely. I am actually glad I made the decision to get the subscription. There is no telling how much it
actually saved me. I'm not a fan of Meta as it's called now, however, I have to confess, they did me a solid.