Google Review

I’d try reporting them to Google, but also focus on getting more legit reviews from actual customers to balance things out. That usually helps in the long run.
 
I’d try reporting them to Google, but also focus on getting more legit reviews from actual customers to balance things out. That usually helps in the long run.
Yes exactly but those negative review are damaging the business
 
You're not alone, fake or unfair reviews are a common issue. Google has updated its policies, but abuse still happens. Flag the review as inappropriate and respond professionally to protect your reputation.
 
this problem is everywhere. On almost all platforms, a person who is not your customer or even a person who has not purchased a product from you can write any comment about you and there is no verification process whatsoever.
 
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