Google Analytics Not Tracking Mobile Visitors

fxkool

Regular Member

Feb 28, 2015

415

115

• Jan 6, 2020

• #1

An GA account I run seems to completely ignore unique visits from mobile devices. I have ZERO filters on though.

Could anything on the website be causing this?

 

Mr Positive

Elite Member

Executive VIP

Jr. VIP

Mar 30, 2018

12,091

14,356

• Jan 6, 2020

• #2

Normally this doesn’t happen how are you sure it’s happening

 

B

bahus

Senior Member

Jun 4, 2014

993

368

• Jan 6, 2020

• #3

fxkool said:

An GA account I run seems to completely ignore unique visits from mobile devices.

Click to expand...

If that's true you'd see a big drop in traffic, if your traffic is the same there must some kind of filter or something else that prevents you from seeing it. Personally I have not experienced anything like that.

 

Mia Jane

Senior Member

Nov 15, 2016

814

159

• Jan 7, 2020

• #4

Check your Google analytic tracking code and implemented correctly, try to create mobile device profile and check it out. And also check for filters once again, maybe that might be removing your traffic.