Google Ads Won't Let Me Appeal

Jayzzz

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I am getting same response on all accounts after appeal. As usual account gets suspended first on payment. After reactivation, then if it's suspended for any reason like unpaid, business policy etc.
I am getting same reply after appealing. Tried on several accounts

"Dear Advertiser,

We’re writing to let you know that the appeal you submitted for your Google Ads account is a duplicate of a support request that was already submitted.

Please wait 3-5 business days to hear a response from the original request for the same Google Ads customer ID.

If you are unaware of this additional request please touch base with other users attached to the account.

We appreciate your cooperation in this process.

Thanks you for your patience,

The Google Ads Team"
 

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That's because you don't wait to get the 2nd (or 3rd, etc.) suspension email. When you get suspended a second time, appeal after you get the suspension email, then you won't get a duplicate support request message. Right now the duplicate support request is a duplicate of your first suspension appeal request, because the suspension email has not hit your inbox yet.

The red bar notification message and the suspension email might have up to 2 days difference.

Now, wait until you get the suspension email and don't do anything. Within few days, you will see that a ticket support request is automatically created when you click on the contact us in the red bar. This will happen after you receive the suspension email which is still pending.
 
Do not be in hurry, give them 5 working days to reply you
 
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