GMV tiktok ad not spending money

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Are other people experiencing this issue?
I’m currently running a TikTok GMV Max campaign, but my ads aren’t spending any money even though I’ve already topped up the balance in my account. Is anyone else experiencing the same issue?
 
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Check campaign approval and product eligibility, confirm your payment/balance has no restrictions, review the target audience and bid setting then recreate the campaign if everything looks normal.
 
Lipopo said:
Check campaign approval and product eligibility, confirm your payment/balance has no restrictions, review the target audience and bid setting then recreate the campaign if everything looks normal.
Click to expand...
yes i have already done that, but my account still not spending any money. I just dont know why
 
cloaker4ads said:
test by creating new ad campaigns in another industry - if it goes live, then check the main ad campaigns creatives and edit them
Click to expand...
okay i will try that method, thank you for sharing
 
Could be the ROI target. GMV Max can sometimes barely spend if the target is too aggressive even when there’s money in the account. Try lowering it a bit and see if delivery starts.
 
HH Agency said:
Are other people experiencing this issue?
I’m currently running a TikTok GMV Max campaign, but my ads aren’t spending any money even though I’ve already topped up the balance in my account. Is anyone else experiencing the same issue?
Click to expand...
it could be the delivery problem nd not the balance. it would be good to find out whether all products are approved nd if the campaign has really gone through the learning delivery phase. in case there are no errors and the spend remains zero after some time, a Tiktok support ticket should be filled.
 
It's probably flagged, it happens a lot when tiktok triggers something which does not look good to them.

Your solutions..? Not too many, create another acc
 
Could be a campaign side issue rather than the balance itself.
I’d check the delivery status and account eligibility first
 
Check your ad's eligibility and account balance, lower your ROI target and maintain a stable state for 48 hours, if the ad still fails to spend its budget, try testing the Max Delivery mode to see if delivery improves.
 
You might have set the ROI too high; try lowering it and see what happens.
 
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