GMC Google Merchant Misrepresentation

2cool4u99

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Been having issues for months. Seems google has really tightened up. Anyone else have similar issues? Can't get live even with completely clean products.
 
For a Google Ads shopping campaign, one links a Google Merchant Center account. Google Ads accounts linked with Google Merchant Center has since the last around 1 year, been highly used (or rather misused) by scammers who setup fake shopping websites to loot people. And hence almost all newly created Google Ads accounts linked with Google Merchant Center accounts are getting suspended (both the Google Ads accounts & Google Merchant Center accounts get suspended) and it will mention as suspended due to misrepresentation although there may not be any misrepresentation. Due to the scammers having highly used (or rather misused) Google Merchant Center for their fake shopping websites, Google Ads has been unable to stop such scams from happening and hence is mass suspending Google Merchant Center accounts (& the linked Google Ads accounts) nowadays, no matter even if such Google Merchant Center accounts & their linked Google Ads accounts are intended for legit purposes.
On the other hand search campaigns are nowadays having good success rates as compared to shopping campaigns.
 
Been having issues for months. Seems google has really tightened up. Anyone else have similar issues? Can't get live even with completely clean products.
Make sure you have a aged google ads account call them up and ask what's wrong also what helped one of my friends get over that ban was getting a GTIN Number for his products goodluck :)
 
Absolutely true from my experience, we're having the same issues for months now (selling mostly electronic devices in Europe, legit stores, no dropshipping). If you're interested, please let me know and let's connect to share some more insights or to share experiences about finding different sources for suitable e-commerce traffic.
 
Any update to this? Still having a lot of issues...
 
as far as I know, those 'scammers having used (or rather misused) Google Merchant Center for their fake shopping websites' are still running scam ads on shopping campaigns, I don't know exactly how they did it, but I know someone is still doing this. Google shopping campaign is hard to run this year, but it seems only legit business hurts...
 
Been having issues for months. Seems google has really tightened up. Anyone else have similar issues? Can't get live even with completely clean products.
just create a new account to run ads. that almost always fixes the problem
 
GMC is a bitch to deal with. I think like others said above, it's a new account problem.
 
You should check policies of google, might violating one. Or maybe changes in the policy of google, Mail them an ask for the help.
 
Make sure you have a aged google ads account call them up and ask what's wrong also what helped one of my friends get over that ban was getting a GTIN Number for his products goodluck :)
is there a phone number anyone has? When i click "contact us" it only says email us. I already have gtins but im getting suspended
 
Same has happened to me, I was creating my second store and got banned, both GMC and Google Ads, same thing happened to my first store which I managed to recover like a week later making some changes but I have made more changes to this second store and they do not want to lift the ban, seems like its rutinario.
Tip: Go to their ”Help And Support”, contact them and ask for a manual review, you will have infinite reviews, if you keep using the “Submit a Review“ button you will get in a cooldown period.
 
Been having issues for months. Seems google has really tightened up. Anyone else have similar issues? Can't get live even with completely clean products.
Yes, I had this misrepresentation issue for months with my supplement products on GMC. In my case, the issue arose when I was trying to sell it to different parts of the world other than the country that I live in. Its actually a dropshipping business and it took two months at least to get it fixed finally.
 
I had the same issue and I will say the Mt solution was reactivated accounts. Get reactivated google merchant accounts and run the ads with them.
 
Google quality stands have improved and it's become very tough for ordinary users to get the Google merchant center approved. I can agree on this. However being a Google Partner, we have observed and created a checklist for our clients so they do not get affected with new updates on GMC.
 
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