honestly you dont need google to "create" anything for you, you can just claim an existing unclaimed listing yourself through the google business profile dashboard without waiting on them to do anything. i did this for a client's local shop last year, found the unclaimed listing in like 10 minutes by searching the business name in maps, hit "own this business?" and went through verification. dropping your telegram in the thread is probably not the move either, mods here aren't super fond of that kind of thing and it makes the post look sketchy when the fix is actually pretty straightforward on your own.