I shared this on Linkedin a while ago, thought some peeps would benefit from it too. Having been in sales and marketing myself for over 25 years I thought I would share some tips on strategies that have helped me be successful, some might sound like "I know that already" but others may be things you don't know. Telesales: Often dreaded by some and envied by others telesales deliver the goods at the end of the day for a great number of companies in the UK. Here are some tips to perform them better: 1. Getting leads Often the number one problem is find clients to call, its true you can use the telephone book or perhaps an online directory but they wont give you the contact names of people to call. The solution is go to your local library and pull of the shelf the Kompass pages, in these pages you will find a list of pretty much all limited companies in the county you live in and the companies contacts, email, phone number and a list of people to contact too. Photocopy your county for around £3 and there is your contact list. 2. Smile when you dial When calling potential clients, smile the reason for this is people will tend to listen to a cheerful person contra to a miserable one and happiness is infectious. The goal is to win the client over and this is a great way to do it along with good manners which includes letting the client fully speak and don't interrupt, this small measure will have the client warming to you and thus he/she is more inclined to do business with you. 3. Care about the person your speaking to When you cold call a client, find out how your clients doing in business, are they busy? etc and really take an interest in this factor. When your saying your sales pitch, don't have any thought about money.. NONE! the client will pick this up and will thing your just after the sale. The winning train of thought would be "how can I really help this person" with this in place the client wont forget you and (if they buy) they will be loyal to you as a supplier. These are my 3 tips for now, I might write some more in due course. I hope they are useful and help you grow your business. All the best and good luck.