Getting hacked need help

mbob430 · Aug 11, 2014

So yesterday someone got on my account and changed my password and deleted tons of pictures. Every time I change the password he changes it back. I have the account secured so nothing can be changed with out a SMS security code. I have the email and I don't know how he's getting on. Anyone know how he's getting on? Or better how to stop him? Leave your Skype if you can help or just post here

ShikharG · Aug 11, 2014

Which account are you talking about? Facebook? Google? Outlook? BHW?

Final Infinity · Aug 11, 2014

Chintoo said:
Which account are you talking about? Facebook? Google? Outlook? BHW?

Second to that. There is no way of helping you without knowing what account you are talking about. They all have different systems and security.

mbob430 · Aug 11, 2014

Final Infinity said:
Second to that. There is no way of helping you without knowing what account you are talking about. They all have different systems and security.

My bad it's an Instagram account

TZ2011 · Aug 11, 2014

maybe you have keylogger so whatever you do from the same computer, somebody know your new password. Go to another computer, on another network even, and change password from there

Selena1 · Aug 11, 2014

Yes but run antivirus software too. Malware Bytes + Avast (in paranoid mode, heuristics, detections in all archives up to the max) + online scan with ESET and adwcleaner (tool to delete tons of adware, spyware, etc) should do the trick.

mbob430 · Aug 12, 2014

TZ2011 said:
maybe you have keylogger so whatever you do from the same computer, somebody know your new password. Go to another computer, on another network even, and change password from there

thanks for trying but ive tried resetting on my phone and my computer still no change and he seems to be getting it back really fast i dont think his keyloger would be as fast as he's going

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