Anyone had any luck appealing a restriction on their seller account?
Back story: The account in question has been active since November 2003. Top rated, silver Powerseller, detailed seller ratings of 4.9 - 4.9 - 4.9 - 4.8. I recently got hit with 4 negative feedbacks in a short period of time - two were pretty bogus "not as described" issues, one was due to an overseas shipment that apparently got lost, but I had difficulty communicating with the buyer to get it resolved since they did not speak English, and the other was a legitimate oversight on my part (which I apologized profusely for, but they still refused to retract their comment).
So, near the beginning of this month, I got hit with an MC999. I didn't initially contact eBay because I figured it was useless, but I decided a few days ago that it couldn't hurt to try. (Meanwhile, I am operating a stealth account, though naturally it sucks having to deal with the limits and holds that I wasn't used to.) Well, after about an hour on hold with various people, and another half hour waiting for an email, I was told that my account would remain suspended unless I was able to provide invoices from my supplier.
Okay, well, I wasn't selling VeRO or counterfeit items. My items were ordered directly from the company that makes them. I faxed eBay copies of about 10 recent detailed packing slips that clearly show the name of the company and the items (and my name & address as well).
What do you think my odds are? Has this worked for anyone?
Back story: The account in question has been active since November 2003. Top rated, silver Powerseller, detailed seller ratings of 4.9 - 4.9 - 4.9 - 4.8. I recently got hit with 4 negative feedbacks in a short period of time - two were pretty bogus "not as described" issues, one was due to an overseas shipment that apparently got lost, but I had difficulty communicating with the buyer to get it resolved since they did not speak English, and the other was a legitimate oversight on my part (which I apologized profusely for, but they still refused to retract their comment).
So, near the beginning of this month, I got hit with an MC999. I didn't initially contact eBay because I figured it was useless, but I decided a few days ago that it couldn't hurt to try. (Meanwhile, I am operating a stealth account, though naturally it sucks having to deal with the limits and holds that I wasn't used to.) Well, after about an hour on hold with various people, and another half hour waiting for an email, I was told that my account would remain suspended unless I was able to provide invoices from my supplier.
Okay, well, I wasn't selling VeRO or counterfeit items. My items were ordered directly from the company that makes them. I faxed eBay copies of about 10 recent detailed packing slips that clearly show the name of the company and the items (and my name & address as well).
What do you think my odds are? Has this worked for anyone?
