GA Demographics not working with Volusion ecommerce site

rcee06

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Hey guys!

I have a client who has a volusion ecommerce site just went live and we added google analytics tracking code to check the analytics stuff (sessions, pageviews, locations, etc). One thing I've noticed is that the Age and Gender demographics is not working.

The demographics and interest reports is already enabled. I already updated the tracking code, tried both universal and classic codes and still won't make it work.

I already added the UA of the analytics to the volusion page.

Anyone has experienced this?

I really appreciate all your suggestions.


Demographics not working.jpg

BTW kindly move this thread if it is on the wrong section. Thanks!
 
Hey guys!

I have a client who has a volusion ecommerce site just went live and we added google analytics tracking code to check the analytics stuff (sessions, pageviews, locations, etc). One thing I've noticed is that the Age and Gender demographics is not working.

The demographics and interest reports is already enabled. I already updated the tracking code, tried both universal and classic codes and still won't make it work.

I already added the UA of the analytics to the volusion page.

Anyone has experienced this?

I really appreciate all your suggestions.


View attachment 49480

BTW kindly move this thread if it is on the wrong section. Thanks!

We at Elegant MicroWeb have not encountered this issue. Our Volusion developers keep it under Volusion template before </body> and it works every time!
 
We at Elegant MicroWeb have not encountered this issue. Our Volusion developers keep it under Volusion template before </body> and it works every time!

Thanks for the reply. I was able to make it work by taking out an old analytics code that was used on the same domain name we had before, and add it on the current volusion site. Works perfectly fine now :)
 
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