as a soon to be vendor i faught Clickbank on this return policy as i offer a software and once they buy, they can use it for 60 days then quite which does not seem fair to me.
The good thing about my product is once they request a refund, they will lose all data and landing pages along with all emails they gathered (unless they export them before they ask for the refund) plus they will no longer be able to log in to the system.
I guess this is better than giving the an eBook they can just print or save to their desktop and then request a refund and keep the product.
I am doing my very best to have a high quality product (which is rare on clickbank) so the refunds will be low. Plus I will be interacting with buyers of the my product to answer questions and guide along the way so they will be more apt to stay in and pay the re occurring payments.
I only know of a few vendors who offer live support, forum support and weekly "how to" meetings and they seem to have very low refunds rates (less than 4%) and to be honest, some of their products are not very good...but they interact with the buyer.
Any way, 60 days is too much and I hope they soon change that to 30 days like everyone else on the planet.