Freshdrop - subscription cancel

maecenas23 · Feb 17, 2015

Hi,

Anyone here knows where to send an e-mail to cancel a subscription?
Their support e-mail comes with a failure delivery. I sent them 6 messages via the contact form, still no answer.

howard_hughes · Feb 17, 2015

if you've made the subscription via paypal, then you can cancel it in paypal > my profile > my money > auto approved payments.

But since you've made this thread, i'm guessing its via Credit Card?

maecenas23 · Feb 17, 2015

Exactly

I never heard any serious business to have such issues. Not to mention they took $1 when the so-called FREE account was made. It's not about that buck, it's about ethic. You can't call something free and without mentioning anywhere, take any amount from the people's CC; and above all give no option to cancel the subscription.

howard_hughes said:
if you've made the subscription via paypal, then you can cancel it in paypal > my profile > my money > auto approved payments.

But since you've made this thread, i'm guessing its via Credit Card?

howard_hughes · Feb 17, 2015

maecenas23 said:
Exactly I never heard any serious business to have such issues. Not to mention they took $1 when the so-called FREE account was made. It's not about that buck, it's about ethic. You can't call something free and without mentioning anywhere, take any amount from the people's CC; and above all give no option to cancel the subscription.

Seems a lot of people have the same issue, read complaints on their FB page (which isn't too active since past few months)

https://www.facebook.com/pages/FreshDrop/472228816148290

May be call your CC company, make a chargeback/ ask them to stop payments to that provider?

maecenas23 · Feb 17, 2015

Dunno how it works there, but I get. In any case, I am pretty amazed that complaints appeared just on Facebook.
[h=2]Sorry, this page isn't available[/h][h=3]The link you followed may be broken, or the page may have been removed.[/h]

howard_hughes said:
Seems a lot of people have the same issue, read complaints on their FB page (which isn't too active since past few months)

https://www.facebook.com/pages/FreshDrop/472228816148290

May be call your CC company, make a chargeback/ ask them to stop payments to that provider?

Freshdrop - subscription cancel

maecenas23

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