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Fortatrust.com stores credit card numbers and does unauthorized charges!

Discussion in 'Web Hosting' started by HostZealot, Nov 12, 2014.

  1. HostZealot

    HostZealot Newbie

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    We signed up with FortaTrust.com for colocation in Panama July 29th 2014 in order to expand our capacities to Panama. The order got duplicated occasionally, as well as an invoice. Due to having the Credit card added on our account, FortaTrust.com charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order.

    Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at 1.855.201.7888 or other phone numbers on the website). We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded ?. and will be handled shortly'.

    So far, the card has been charged 8 times. No refunds, no response, no service.
    Finally we blocked the card and opened a chargeback cases with our Bank.
    AVOID this provider.

    p.s. If I misplaced this topic - please excuse me and move it to a more appropriate thread. Just so people know of these scumbags.
     
  2. GreenCloudVPS

    GreenCloudVPS Jr. VIP Jr. VIP Premium Member

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    Fortatrust.com has had very bad reviews on WHT in the last 1 year. You should have read them before making any decision.
     
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  3. HostZealot

    HostZealot Newbie

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    We actually did.. yet the client of ours claimed to have worked with them before and he wanted a VPS node directly at their datacentre.

    Well, we actually placed his node at Florida and had not a single complaint so far. We were also refunded in full by the bank, so these Fortatrust scumbags got nothing from us as a result.