For Google My Business You Can't Request Support Call Anymore?

Discussion in 'Local SEO' started by sherpasean, Feb 1, 2018.

  1. sherpasean

    sherpasean Registered Member

    Joined:
    Jan 5, 2018
    Messages:
    82
    Likes Received:
    9
    Gender:
    Male
    Occupation:
    jellin like a felon
    Location:
    United States
    Am I crazy or is there no way to chat or get Google on the phone to unverify and reverify if a client's GMB listing is owned by someone else?
     
  2. Nateolsen

    Nateolsen Junior Member

    Joined:
    Aug 31, 2013
    Messages:
    187
    Likes Received:
    25
    Gender:
    Male
    Location:
    Orem Utah
    No phone calls, Bottom left of dashboard little help icon but screenshot and explanation.
    But I can suggest that you go to your dashboard or any Google account that you want the listing in and click the big + add the listing again and re-verify it worked for me in similar situations.
     
  3. sherpasean

    sherpasean Registered Member

    Joined:
    Jan 5, 2018
    Messages:
    82
    Likes Received:
    9
    Gender:
    Male
    Occupation:
    jellin like a felon
    Location:
    United States
    Hmmmm that's annoying. You can't even chat them.
     
  4. Nateolsen

    Nateolsen Junior Member

    Joined:
    Aug 31, 2013
    Messages:
    187
    Likes Received:
    25
    Gender:
    Male
    Location:
    Orem Utah
    There are ways around it! I actually kind of like the new platform, seems to be working well when my clients have problems.
     
  5. sherpasean

    sherpasean Registered Member

    Joined:
    Jan 5, 2018
    Messages:
    82
    Likes Received:
    9
    Gender:
    Male
    Occupation:
    jellin like a felon
    Location:
    United States
    What way's are you getting around it?
     
  6. Nateolsen

    Nateolsen Junior Member

    Joined:
    Aug 31, 2013
    Messages:
    187
    Likes Received:
    25
    Gender:
    Male
    Location:
    Orem Utah
    I called 1-844-491-9665 and they transferred me to someone. Also can get help on the forum and twitter.
     
    • Thanks Thanks x 1
  7. sherpasean

    sherpasean Registered Member

    Joined:
    Jan 5, 2018
    Messages:
    82
    Likes Received:
    9
    Gender:
    Male
    Occupation:
    jellin like a felon
    Location:
    United States
    Awesome thank you!
     
  8. Nateolsen

    Nateolsen Junior Member

    Joined:
    Aug 31, 2013
    Messages:
    187
    Likes Received:
    25
    Gender:
    Male
    Location:
    Orem Utah
    No problem! Sorry for the long delay things got really busy.
     
  9. vinchenson

    vinchenson Registered Member

    Joined:
    Feb 24, 2017
    Messages:
    85
    Likes Received:
    17
    Gender:
    Male
    At least from spain, I call to adwords and then I have the option to contact mybusiness staff, but you need an adwords-id