Follow Up call after sending letters

B_Fish · Aug 25, 2012

I sent out letters a about 4 days ago, and figured I should probably follow up with a call. My letter basically told them I had advertising space on my website that's ranked on the first page in google for their niche. When I call them, what should I say/ask? It's to several dentist offices local to my area.

darkmonk · Sep 2, 2012

There's a difference between direct response marketing and lead generation letters. You send the letter out to warm them up so it isn't as cold when you do your follow up call. Most business owners are extremely busy, they might not have time or remember to call you, so you have to call them to prompt them to action.

If you sent personal lead generation letters out, usually the advice is to specify in the letter when you are going to follow up so they are expecting your call, like "I will follow up with a phone call in a week.".

When you call them, sell the benefits of advertising on your site. They don't care if you have a website or a car wash, they just want to know how they are going to get more business out of it.

MitchHoward · Sep 3, 2012

MightyMoe said:
I have never understood the need to make "follow up calls".. I mean why bother send the letter in the first place if you're still going to bother your recipients with shameless cold calls?

Give it a week, if you don't hear anything back from them then 'SCREW EM' they don't want what you're selling, so you SURE AS HELL don't need those assholes as clients.. Fuck em' all...

I'm sure there are 101 people out there who will be interested enough to respond your mailings.. That is where you have to spend the bulk of your time - FINDING qualified prospects

You obviously have not been in marketing very long then. You don't understand the importance of follow up calls? Go understand it, THEN come critique someones thread. You have no idea what you are talking about.

Lazlo1967 · Sep 3, 2012

By all means you should follow-up with a phone call. In most professional offices the actual business owner may not have even seen your letter - receptionist got it and threw it out. Or if they did get it they haven't really thought about it or had time to pursue it.

The key to your follow-up call is going to be getting through to the actual dentist. You will almost certainly get the receptionist. They are not going to put your through to the dentist and will most likely just take a message. You need to think about what you are going to say to the receptionist to ensure the dentist gets your message. You can go for something vague like - you are following up with Dr. X...when would be a good time to call back.

nightbat · Sep 3, 2012

MightyMoe said:
I have never understood the need to make "follow up calls".. I mean why bother send the letter in the first place if you're still going to bother your recipients with shameless cold calls?

Give it a week, if you don't hear anything back from them then 'SCREW EM' they don't want what you're selling, so you SURE AS HELL don't need those assholes as clients.. Fuck em' all...

I'm sure there are 101 people out there who will be interested enough to respond your mailings.. That is where you have to spend the bulk of your time - FINDING qualified prospects

Spoken like a true retard. You won't get far with that attitude, buddy.

mergethegreat · Sep 3, 2012

Set your personal feelings aside and make money! In life you will get rejected more than accepted. You can choose to act out of anger or move on to the next one. Don't let fear or anger stop you.

MightyMoe said:
I have never understood the need to make "follow up calls".. I mean why bother send the letter in the first place if you're still going to bother your recipients with shameless cold calls?

Give it a week, if you don't hear anything back from them then 'SCREW EM' they don't want what you're selling, so you SURE AS HELL don't need those assholes as clients.. Fuck em' all...

I'm sure there are 101 people out there who will be interested enough to respond your mailings.. That is where you have to spend the bulk of your time - FINDING qualified prospects

hardybents · Sep 3, 2012

you may want to reverse your thinking....owners get so much crap in the mail, most is tossed out by receptionist before it hits the owners desk. Direct Mail is very expensive, you can only expect, at best a .5% response rate, (national average) probably less. Why not just call the owner (if this is the plan of your attack - I wouldnt do it) and say I mailed you information regarding (?) I just wanted to make sure it made it to your desk.... Whether you sent it or not, he will always say no....Then you can say; That is unfortunate, I spent alot of time researching your business, spent .45 cents on it, and the postman never delivered it...Figures....government... you really cant depend on govt to do anything can you.... (this way you are developing rapport and conversation with him)......Then say well let me do this...let me take 10 seconds of your time, see if you have an interest, and I will resend it to you if you see that we have a match..... just a thought

totonos · Sep 11, 2012

hardybents said:
you may want to reverse your thinking....owners get so much crap in the mail, most is tossed out by receptionist before it hits the owners desk. Direct Mail is very expensive, you can only expect, at best a .5% response rate, (national average) probably less. Why not just call the owner (if this is the plan of your attack - I wouldnt do it) and say I mailed you information regarding (?) I just wanted to make sure it made it to your desk.... Whether you sent it or not, he will always say no....Then you can say; That is unfortunate, I spent alot of time researching your business, spent .45 cents on it, and the postman never delivered it...Figures....government... you really cant depend on govt to do anything can you.... (this way you are developing rapport and conversation with him)......Then say well let me do this...let me take 10 seconds of your time, see if you have an interest, and I will resend it to you if you see that we have a match..... just a thought

I like it. Gonna try it.

Follow Up call after sending letters

B_Fish

Regular Member

darkmonk

Regular Member

MitchHoward

Junior Member

Lazlo1967

Junior Member

nightbat

Regular Member

mergethegreat

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hardybents

Power Member

totonos

Junior Member

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