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Fiverr withrawal problem.

Discussion in 'Making Money' started by Allark, Feb 14, 2012.

  1. Allark

    Allark Junior Member

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    I withrawed money from fiverr, but it never reached my paypal account. I confirmed the withrawal, even got a message to my email saying fiverr sent me money. I contacted paypal, they said the money never reached my account and the only way to get the money is for Fiverr to cancel the transaction and do it again. I contacted Fiverr and I quote, they said "I am sorry but fiverr does not intervene in user account issues."
    I tried contacting them again, but they don't even reply to me anymore. The money lost is $286.

    Does anyone have any idea what I could do to get my hard earned money back ? I'm a college student and that is a big sum for me as I'm right now studying overseas.
     
  2. ziplack

    ziplack Senior Member

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    mmm it could take some time
    just wait and if u got nothing
    contact fiverr support
    good luck
     
  3. Junkfood00

    Junkfood00 Elite Member

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    Contact fiverr again.
     
  4. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    money doesn't used to vanish w/o any trace, not even in the digital world

    just do what the above poster said, contact fiverr again, they need to look into this, because if this money isn't on your Paypal account then it still should be on theirs (if the transaction failed, the amount needed to bounce back to them)

    if i got it right, fiverr supposes that you have some issue with your paypal account: you can't receive money for some reason (limitation, your country etc.), if it's not the case and everything is ok with your paypal, then let them now, so they need to do something about it

    and when you get to the point you have nothing to lose, you can try to threaten them with ripoffreport and similar sites, i don't think it will be much of a help though
     
  5. maxonix

    maxonix Junior Member

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    Double check your fiverr email and paypal email to ensure that there are no spelling errors.
     
  6. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    oh yes, the most obvious possibility

    i've just noticed we're allowed to change the associated paypal address again, support must have gotten tired of changing it for every dick & jane :)
     
  7. Allark

    Allark Junior Member

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    I never had this problem. I changed paypal address and the reason paypal gave me was that my email was not confirmed, although I confirmed it long ago. Maybe it didn't get confirmed back then for some reason. I did another withrawal from fiverr for a small amount a few days later and it came to my paypal instantly. I sent Fiverr several letters but they never responded to me after their last message "fiverr doesn't intervene with user account issues"
     
  8. rulez05

    rulez05 Power Member

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    maybe the problem is your paypal..
     
  9. mmichael

    mmichael Junior Member

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    I just posted on a different thread asking if people have ever had problems getting paid on Fiverr. I am new to the Fiverr site and was just doing some research on them as a company and their are tons of complaints about accounts being shutdown without a reason.

    In most of the cases that I could find it was for large sums like yours... then people are told that they can get their money back in 45-90 days after a "clearing" process, but Fiverr won't respond to any of their emails.
     
  10. answerbrain

    answerbrain Newbie

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    I think Fiverr has grew too quickly, the people there just don't know how to cope. I personally post gigs on Fiverr as well as alternatives like GigPursuits just to hedge my bets. Plus alternatives usually pay more because they have a lower commission. Alternatives which charge the same as Fiverr are not worth the trouble.