Fiverr Sample Question

Dresden

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Was wondering if It's possible to remove the sample that someone shares when commenting on my gig?
 

Dresden

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All right but can the user remove the sample if I ask him to or would they have to contact Fiverr about it? Thanks for the quick reply.
 

seocrab

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Do you mean when customers leave feedback? You probably have the "live portfolio" feature on. It can be turned off by going to your gig and editing the options. It might not work retroactively, but customer support will probably be able to sort it out for you.
 

Dresden

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Thanks SEOCrab I'm going to turn it off and I'll see what happens.
 

bartosimpsonio

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All right but can the user remove the sample if I ask him to or would they have to contact Fiverr about it? Thanks for the quick reply.

If it's offensive or illegal, then you can contact Fiverr about it. If it's just a bad review I'm afraid there isn't much you can do.
 

Dresden

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It's a good review, I just don't want that sample picture to be shown. I've contacted Fiverr, hopefully they'll do something about it.
 

coreyvf

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Go to Sales > My Gigs and click the dropdown menu "gear" icon on the Gig that has the sample image showing and uncheck "Turn On Live Portfolio".
 
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