1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fiverr.com - My FU Thread!

Discussion in 'The Shit List' started by ShiftySituation, Oct 3, 2011.

  1. ShiftySituation

    ShiftySituation Power Member

    Joined:
    Apr 15, 2010
    Messages:
    621
    Likes Received:
    314
    Occupation:
    Having fun
    Location:
    Jacksonville, FL
    I have a couple of gigs on fiverr that makes enough for dinner for 2 every week... Anyways, I created a new gig and thought it would be a good idea to put the download link in the "instructions to buyer" area. This way, the buyer would get instant gratification from their purchase. Well, little did I know and something fiverr forgot to mention is, if the buyer doesn't respond to your instructions, the seller CAN'T complete the order. After I got my first order for that gig, I noticed I couldn't complete the order so I messaged the buyer and they never responded. This order is just sitting there with an "incomplete" status, even though the buyer got what he paid for. I contact fiverr and they were about as helpful as a nail gun at a balloon animal contest. They said, and I quote, "It's simply not possible for us to push the order along from its current state."

    They told me to contact the buyer so the buyer would know to reply, but guess what? You can only send a message to them ONE time through the order page. There is no other way to contact a buyer, unless they happen to be a seller too and has a gig for sale.

    The Fiverr guys also had the nerve to say, "Please note that if this order does go active via the buyer responding to your instructions it will likely cause negative repercussions on your gig. You may want to simply have us cancel at this time. Please advise." Ohh, so these fucks can cancel an order with ease but in a dispute against buyer and seller, they can't do shit? I pay these people 20% broker/mediator/middleman fee between me and the buyer. This type of service was created a long time ago to protect both buyer and seller, so why do I get bent over in this situation?

    It's little things like this that piss me off!

    Don't mess with my family, don't mess with my friends and DO NOT fuck with my money! - ShiftySituation copyright 2011
     
    • Thanks Thanks x 1
  2. Essence19

    Essence19 BANNED BANNED

    Joined:
    Aug 10, 2010
    Messages:
    830
    Likes Received:
    352
    Newsflash - Fiverr is full of idiots - The people who work for fiverr dont know jack abt how their own system works.

    but I must say the buyers on fiverr are so dumb.the money is practically free.some people after buying a gig. don't check back to see the gig is complete or not.its hilarious.

    this is why i am starting to love it. :)
     
  3. ying-yang

    ying-yang BANNED BANNED

    Joined:
    Jul 18, 2010
    Messages:
    751
    Likes Received:
    101
    in other words ur scamming on fiverr, right .... ill watch out for u then in the future.
     
    • Thanks Thanks x 1
  4. Essence19

    Essence19 BANNED BANNED

    Joined:
    Aug 10, 2010
    Messages:
    830
    Likes Received:
    352
    No I complete - abt 2 orders a day - I am not scamming but 70% of the completed orders never come back to leave a review they just complete and dissappear.
     
  5. TermsB

    TermsB Senior Member

    Joined:
    May 19, 2009
    Messages:
    1,076
    Likes Received:
    734
    Location:
    USA
    Just like with any online sale, you need to do a follow up with the buyer to help get whatever else you may want from them. Whether it be a review or another sale/upsale, Fiverr is no exception. Over 90% of my sales result in feedback left. At least 50% of my buyers also come back for a second or third purchase. You need to stand out.
     
    Last edited: Oct 3, 2011
  6. spankythepyro

    spankythepyro Power Member

    Joined:
    Mar 7, 2009
    Messages:
    572
    Likes Received:
    94
    I was able to send multiple msgs to ppl after they had purchased my gig.

    You may want to write in the instructions of the gig next time to contact you via the msging system
     
    • Thanks Thanks x 1
  7. ShiftySituation

    ShiftySituation Power Member

    Joined:
    Apr 15, 2010
    Messages:
    621
    Likes Received:
    314
    Occupation:
    Having fun
    Location:
    Jacksonville, FL
    I can contact them no problem, once they leave instructions... If they never leave instructions, you can only send them ONE message and that's it.

    Since that first order, I did take the download link out of the order instructions so they are forced to contact me.
     
  8. HostStage

    HostStage Jr. VIP Jr. VIP Premium Member UnGagged Attendee

    Joined:
    May 20, 2010
    Messages:
    1,774
    Likes Received:
    1,731
    Occupation:
    BHW - CEO of Webhosting Company
    Location:
    BWH from France
    Home Page:
    Well your trick was quite smart to make money autopilot. good initial twist !

    Although, fiverr seems to be more on the side of the customer somehow with their internal policy.

    I have an order cancelled because i refuse to do an overwork from the gig which i spent 2 days on it ! SUpport said, "you have to communicate better with your customer... We want you to sell as we earn money on sales"


    I sent 10 messages to say no for the extra work he dropped a cancellation request, got the service he paid for, and the deal was off because of an admin.

    So now, i'm only selling automatic safe gigs with no quiproco.
     
  9. Superpower

    Superpower Regular Member

    Joined:
    Mar 27, 2010
    Messages:
    313
    Likes Received:
    31
    Location:
    Just Ahead Of Every Expert

    yes many times buyer do place an order but they dont bother to reply for instructions asked and those orders cant be accepted and are shown as incomplete .so they do lie there.in that way i did loose 4-5 orders.
    when we contact support they r not of much help .Always they say communicate with buyer :rolleyes: but here when the buyer dont reply to instructions we are not able to accept the order nor able to send message.
    so Nowadays i just ignore such orders and move on with other orders :) .
     
  10. spasovski

    spasovski Regular Member

    Joined:
    Mar 21, 2011
    Messages:
    394
    Likes Received:
    240
    Occupation:
    Web designer and Internet marketeer.
    So what if he is ? If you are dumb enough to loose your money just like that, then maybe you deserve that kind of a treatment eh ?

    I've always finished my orders, but if i find a gig where i could just fuck the buyers in their small and shitty undeveloped brain and get money from it, I WOULD FUCKING DO IT ! :saeek:

    If you are buying SEO services on Fiverr, I feel sorry for you...
     
    • Thanks Thanks x 1
  11. M1ndfluX

    M1ndfluX Senior Member

    Joined:
    Dec 23, 2009
    Messages:
    1,119
    Likes Received:
    868
    Location:
    031010
    Fiverr is protecting their buck as much as they can. Nothing wrong with that.

    But its also the other way around. 99% Of the offers there are shitty too.
     
  12. ExecutiveCloser

    ExecutiveCloser Regular Member

    Joined:
    Jul 20, 2011
    Messages:
    308
    Likes Received:
    156
    Occupation:
    CEO of *********
    Location:
    East Coast
    Agreed. OP honestly, it sounds like it was your dumb move. You did the equivalent of putting the download link at the bottom of a sales page instead of the payment gateway button.

    You shouldn't be mad at them. This is the internet. You have to protect yourself and realize HOW you are setting something up before you start complaining.
     
  13. audhora

    audhora Jr. VIP Jr. VIP Premium Member

    Joined:
    Apr 3, 2011
    Messages:
    218
    Likes Received:
    152
    Location:
    Bangladesh
    fiver r lack of automation. you need to manually deliver even though u r offering some sort of digital goods. There should be a way for instant delivery after payment and order should be marked as "complete" as well. I wrote to support once proposing that. They said, they will think about this in future. So wait for the F U T U R E !!!
     
    • Thanks Thanks x 2
  14. ShiftySituation

    ShiftySituation Power Member

    Joined:
    Apr 15, 2010
    Messages:
    621
    Likes Received:
    314
    Occupation:
    Having fun
    Location:
    Jacksonville, FL
    I don't know if you've ever set up a fiverr gig but it isn't the easiest thing to do... You get hit with so many errors and they aren't clear as to why. There is no real instructions or a breakdown of how each part works. While they aren't clear with their setup, I lose money. Call it a $4 education lesson as I learn from my mistakes. The reason for this thread is that, it's the principle of the whole thing. Obviously the buyer is happy with their order, or they would complain and dispute it.

    + the quote you agreed to, wasn't about me... but if you think it was my dumb move, feel free to think that way. Truthfully, it is poor business practices on their part and poor support to go along with it. Is fiverr worth 20%? No, that's why I just use them to make new clients and then cut fiverr out of the equation.
     
    Last edited: Oct 3, 2011
  15. rroxx

    rroxx Registered Member

    Joined:
    Jun 8, 2011
    Messages:
    59
    Likes Received:
    10
    Occupation:
    Graphic Freelancer
    You remove the download link from the Buyer instructions, hope this will solve your problem.
     
  16. KarmaPolice

    KarmaPolice Registered Member

    Joined:
    Sep 24, 2011
    Messages:
    89
    Likes Received:
    17
    To the OP, tell me you would reply to someone who gave you something for free? If it was me you send that thing I would play dumb and take my free download
     
  17. ShiftySituation

    ShiftySituation Power Member

    Joined:
    Apr 15, 2010
    Messages:
    621
    Likes Received:
    314
    Occupation:
    Having fun
    Location:
    Jacksonville, FL
    They didn't get it for free, they have to purchase the gig and the money has to be secured with Fiverr before Fiverr sends them the instructions. In the instructions is where I had the download link.

    I'm guessing you don't make much and have to rely on free things, regardless of morals?
     
    • Thanks Thanks x 1
  18. kirkonpolttaja

    kirkonpolttaja Senior Member

    Joined:
    Feb 6, 2010
    Messages:
    1,027
    Likes Received:
    669
    Remember that is a good thing also, your gig will show those orders in active orders, so people will see that you have orders waiting constantly (= your gig i wanted)

    but they dont have to mark your completed work as complete, fiverr does it automatically after 3 days.
     
  19. uditbhansali

    uditbhansali Regular Member

    Joined:
    Aug 16, 2010
    Messages:
    486
    Likes Received:
    283
    Occupation:
    Ask your mom
    Now this is what I call ATTITUDE!

    Keep up the good work! I'm with you. Even I have couple of pending orders like that where the buyer hasn't provided any details about the order. The money is resting with fiverr.com and they are using my money.

    FUC#$&* SCAMMERS...
     
  20. redstone.1337

    redstone.1337 BANNED BANNED Jr. VIP Premium Member

    Joined:
    Dec 30, 2009
    Messages:
    1,259
    Likes Received:
    999
    You learnt the lesson in this first sale. So, give up the negative thoughts, do not repeat the mistake and rather harness this anger to brainstorm and make some more moolah. :D