FBCandy.com is a complete SCAM

In general, I don't like this kind of threads, especially, I think developers should have the chance to improve their product. Based on this thread, I decided to give FBCandy.com a chance, but they fail all the time.

FBCandy is a way to get Facebook data, so I was really interested in trying their service. In first place, I really like it. But when it comes to stability and customer support, it's a big failure. The picture below represent their 'developers team' - which is online 24/7. You might say, that's pretty neat to receive 24/7 support, however don't expect too much from it.



I had several questions and the 'support team' was unable to answer them properly. Such as replies on 'Google It' and 'I will move your question to our bosssss' were not very professional. In fact, they provided me the email address of the chief and never get a proper response to my questions.

So within 5 days (they are offering a 14-day money back policy), I submitted a refund request. Now, 4 weeks later, I haven't received ANY REFUND. They will keep saying that the BOSSSSS is very BUSSYYY and they don't take their customers very seriously. They ignore your requests (if it's becoming to hard for them to answer your questions properly and in case of submitting a refund request, they totally varnished of this planet.

To summarize it:

• They deactivate your license right after you submit a refund request, so you won't have access anymore to the platform. Also, I lost $100,- on this scam website.
• Their product is NOT WORKING. I have been blocked on Facebook using this software and they tell you it's completely safe to use.
• Their product is often out of order; that means you cannot use their service and gives internal server errors.
• Their customer support does not take your serious, your in-depth questions will remain unanswered.

Seriously, think twice to order a package of this website. It's a headache.

Note: this thread is not intended to blackmail FBCandy, but it's a complete scam. They stole my money and no reply has been given so far. I had to fill out a charge back form of my financial institution in the hope they are able to refund me the money.

The first few posts in that thread were already a no no sign. But you dared to venture anyway. Testing the waters yourself. You have them the benefit of the doubt.

Which is nice. Too bad they betrayed your trust.

who uses this call to action in 2018

Due diligence is not so common

rule no 1 when buying stuff in the internet. Never be the trail blazer.

They Definitely look like a scam.

Side note I have that exact same green fan. It is a good fan I have had it for over 4 years still working great.

That site title? i cant even think of using their product.

Thanks for your replies guys!

I finally got my money back by submitting a chargeback with my bank. Wankers.

The picture from your thread post says 1000 words.

Alex D. said:

The picture from your thread post says 1000 words.

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I noticed the picture on Facebook right after I bought the license.

Festinger said:

• Their product is NOT WORKING. I have been blocked on Facebook using this software and they tell you it's completely safe to use..

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Hi, can you expand on the point in your summary about being blocked on Facebook for using the software?

Thanks

makasene said:

Hi, can you expand on the point in your summary about being blocked on Facebook for using the software?

Thanks

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Are you one of the 'developers'?

No

Festinger said:

Are you one of the 'developers'?

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No, I'm in New Zealand and was told of FB Candy by a friend, I'm doing research before deciding to sin up.

makasene said:

No


No, I'm in New Zealand and was told of FB Candy by a friend, I'm doing research before deciding to sin up.

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Your account will be locked and forced to do some friends recognize tasks. They are using Facebook api, which screws your account.

Ok

Festinger said:

Your account will be locked and forced to do some friends recognize tasks. They are using Facebook api, which screws your account.

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Ok, thankyou for that. certainly seems dodgy indeed

Hi Festinger and other members here in our Forum,
I'm Adam Tran - CEO/Founder of FBCandy
First of all, I'm so sorry to hear that you faced some issues and got annoyed with FBCandy
I'm here to clarify all the concerns, issues, questions here in this thread

1. Festinger had some questions.
If it had been relevant to our tool, Our support team would have support you on it
If it hadnt been relevant to our tool and we could help, They would do that, it's our pleasure to support you
And Pls understand that we have lots of clients need to be supported all the time,
so sometimes if your questions had been basic or not relevant to our tool, they would have told you to Google or Watch Video Tutorials on Youtube.

2. Questions about 14 Days Money Back Refund Policy
We offer 14 days money back gurantee, it means that: if in the first 14 days you don't like the software for whatever reason or decide you want the money back to go buy that new shirt instead, I'll give you ALL your money back with my 100% money back guarantee. And we always follow it, we process all the refund cases every 3 - 5 days. Unfortunately with your case, I didnt know somehow we missed it.
Again, We are terrible sorry about that, but when I saw your chargeback on Paypal, I accepted it immediately because it was my deficiency.
More than a sorry, I would like to invite you to use our tool again at highest plan $247 for FREE. Pls contact our 24/07 support staff in our page: app.fbcandy.com to use it.

3. About the questions that our FBCandy tool is not working and your Facebook account was blocked
Our tool had been developed based on Facebook API Terms, so if you were a developer you would know that it's 100% Safe and all other tools on the Internet related to Facebook or Instagram, almost of them had been developed based on API
However, you have to accept the permission from the settings of your Facebook Account, so our tool will work via API of your Facebook Account

4. About Customer Support
Again our support team always try our best to support you. This is our long-term business and we never want anyone to have to complaint about our services.
If it's a common question, our support team can answer you immediately. However,if it's an in-depth question and support team cant answer immdiately, they have to report to us then we reseach on it before they can reply you with a useful answer.

AGAIN, We (FBCandy Team) has been working on this project more than 2 years, and this is our Long-Term Business, WE NEVER SCAM ANYONE, YOUR TRUST IS OUR #1 PRIORITY, WE ALWAYS TRY OUR BEST TO SERVE OUR CLIENTS BETTER & IMPROVE OUR SERVICES BETTER

Festinger said:

Your account will be locked and forced to do some friends recognize tasks. They are using Facebook api, which screws your account.

Click to expand...

Our tool had been developed based on Facebook API Terms, so if you were a developer you would know that it's 100% Safe and all other tools on the Internet related to Facebook or Instagram, almost of them had been developed based on API
However, you have to accept the permission from the settings of your Facebook Account, so our tool will work via API of your Facebook Account

Battambang said:

They Definitely look like a scam.

Side note I have that exact same green fan. It is a good fan I have had it for over 4 years still working great.

Click to expand...

We would like to hear from you any feedbacks that can help us serve you better.
Thanks

I'm closing this thread for now, as it could seem to fall into a sales thread, which obviously it is not, unless @ADAM TRAN is in the process of upgrading to be a Market Place seller.