Failed Renewal and Transfer?!

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Deleted member 141666

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My domain got renewed from my old registrar without me making the payment (PayPal). At the same time, I initiated a transfer to a different registrar and made the payment there.

I got this mail from the old registrar.

Payment Unsuccessful​

Unpaid Amount: $ 15.00

Reason: Our attempt to collect payment for your current balance was unsuccessful, due to the payment being rejected by PayPal.

Solution: Please contact PayPal directly to resolve the issue, or select another means of payment from the Payment Method page. Once the issue with PayPal has been resolved, or after choosing another method of payment, be sure to click the 'Save' button on the Payment Method page. This will ensure that another attempt to collect payment is made.

Please Note: By paying the current balance due, you ensure that your account is not locked due to an outstanding balance.

Should I make the payment or wait for the transfer to happen?
 
My domain got renewed from my old registrar without me making the payment (PayPal). At the same time, I initiated a transfer to a different registrar and made the payment there.

I got this mail from the old registrar.



Should I make the payment or wait for the transfer to happen?
Email the registrar and explain what happened
The registrar could refer you to TOC's and demand payment
If you don't pay they could decide to lock your account and block the transfer
They might just be kind and initiate the transfer
You might have more luck in a live chat or phone call
Third option is to wait a week and see if your domain transfers
 
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