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facebook WTF

Discussion in 'FaceBook' started by constant, Mar 1, 2010.

  1. constant

    constant Newbie

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    So frustrated with them... spent money getting ads translated, worked like half the day getting everything organized and set up for my translated ads in the specific country.. got a coupon etc.. anyhow, i submit my ad, it's approved.. and i am getting a crazy amount of clicks within 30 mins..

    Then 30mins later my account was suspended because they say "Suspiscous payment activity"... First, i have 70.00$ in my account. I used a paypal valid VCC with a very large balance. My target was 1M people, with a CPM of .15 (not cpc).. I have no payment account history, why was my account immediately suspended for "suspicious payment activity"..

    WTF? and pissed! day wasted.
     
  2. fulcanelli

    fulcanelli Jr. VIP Jr. VIP

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    Maybe the fact that you are from a country that isn't the US, they think that you're automatically suspicious.
     
  3. constant

    constant Newbie

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    no, i am from the US advertising in another country/language...
     
  4. onizuka

    onizuka Regular Member

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    That blows, I haven't heard of FB cracking down this fast on something before,
    30min, geez
     
  5. constant

    constant Newbie

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    the thing is... it's a legit ad (was approved by them), everything was legit...
     
  6. 7878

    7878 Executive VIP Premium Member

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    Maybe getting "a crazy amount of clicks" on a dirt cheap CPM on such a wide target threw up a red flag.
     
  7. sakuragi1475

    sakuragi1475 Registered Member

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    i don't know why, but perhaps you could send FB an email and request reconsideration.
     
  8. secax

    secax Junior Member

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    you should report it, surely they have logical explanation on it
    goodluck :)
     
  9. scriptaty

    scriptaty Regular Member Premium Member

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    Sad to hear that.Better mail the related department now!!!
     
  10. constant

    constant Newbie

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    i'll follow up with the resolution.. as soon as i hear from them.. here's the latest response;

    funny how they tell me to give them the reason why i was using my credit card?? and as a paying customer i cannot call them only email!! WTF!

    Hi,

    Unfortunately, we have had to disable your account because our systems detected suspicious activity associated with either your ads or payments account. Facebook is currently investigating the matter. Any information you can provide as to the credit cards you have been using and your reasons for using those cards may help expedite the process. Please note however that your full credit card number is not required. Facebook will never ask for your full credit card number via email, nor is it recommended that you send this information with your correspondence.

    Thanks for your understanding,
     
  11. 7878

    7878 Executive VIP Premium Member

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    Sounds like they don't want to take a VCC. Just switch over to a regular CC.
     
  12. IAMAZEME

    IAMAZEME Jr. VIP Jr. VIP Premium Member

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    its the coupon
     
  13. The Dark One

    The Dark One Jr. VIP Jr. VIP Premium Member

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    They dont like VCCs. Use a real CC and you'll be fine next time.