Facebook Is Holding My Money – Please Help!

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ChicagoReeves said:
Hi, did you ever fix this? I have 5 figures showing as 'processed'
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I’ve already been paid, I did a lot of things and I’m not even sure what actually solved the problem anymore. Try changing the payment method and contact support A LOT, and make sure to speak really HARSHLY to them.
 
You can try changing your payment method, as this can help unlock pending payouts, particularly if the previous method was flagged or had issues
 
What a frustrating situation . It seems like support is just "talking about it" and not dealing with it at the root. You should request an escalated case or try contacting Business Support directly instead of Creator Support. Sometimes, only when the finance team gets involved can the money be completely resolved.
 
I have encountered similar cases, the “processed but not paid” loop is quite common in Performance Bonus. In fact, support rarely gives a clear solution, because the problem is often related to the payout system or compliance. The advice is to open tickets in multiple channels (support, live chat, business help center) in parallel, and prepare a backup plan (such as using an agency account or intermediary channel) so as not to be completely dependent on one source of income.
 
Nourrono said:
I’ve been participating in Facebook’s Performance Bonus program for over 2 years now, and I used to receive regular monthly payments. However, for the past 4 months, Facebook hasn’t paid me at all. The status of all payments is stuck at “Processed.”

I’ve tried contacting Facebook Support multiple times, and each time they tell me that my payout account is on "hold" and claim they’ve removed the "hold". But when the next payout date comes, I still don’t receive any payment.

They never explain what the root cause of the issue is, just keep repeating the same cycle: saying my account is on hold → saying it’s been resolved → but the problem remains exactly the same.

Can anyone please suggest how I can actually resolve this? I would really appreciate it. Thank you so much.

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This is shocking coming from FB. Hope you'll get the money soon.
 
That’s definitely frustrating - especially when the issue stays unresolved for months. Sometimes payout holds can be triggered by automated verification
 
You are more than likely going to have to sue them. The currently owe me 30k+ and I am currently suing them for that. So far I have had several partners win their case and get their money. You can go through small claims to do it.
 
Go to the Payment Center to see the reason for the hold, then contact Meta Support and send proof of payment for refund or resolution.
 
Meta is tightening things up, there are a lot of bugs that can't be fixed
 
That’s been happening to many creators lately. It’s often a system bug or a compliance flag on your payout account. Try switching payout methods, updating tax info, and requesting an escalation through Creator Support instead of normal chat.
 
Support often just goes in circles. The issue can stem from many factors — technical glitches, policy reviews, or payout verification delays. Even when support says it’s fixed, the system may still need time to update. Try escalating through Meta Business chat or submitting a legal inquiry via the help form — that sometimes gets things moving.
 
Please set a small payment threshold, the seized amount will be refunded within 24 hours if you perform well. !
 
Reach out to Meta support chat, you will be assigned an agent to explain your issues to. Hopefully your payment gets processing again and paid
 
Man, that’s rough—keep logging everything and try reaching out through a business rep or support chat, that usually gets things moving.
 
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