Facebook Bugs Thread (Updated Regularly) And How To Fix Them

#Bug19

- What you noticed: JSON error when uploading ads
- Date: Nov 2018
- Did you fix it? Facebook issue
- How did you fix it: It's a facebook issue, just wait a few hours, the acc isn't banned so don't panic.
 
#Bug20

- What you noticed: I can not add a fanpage post as a story. I see that some of the fanpage is still added stories
- Date: few days ago
- Did you fix it? No
- How did you fix it? No idea. Maybe some of you will help?
 
#Bug21

- What you noticed: Facebook isn't spending
- Date: few days ago
- Did you fix it: Facebook was down
- How did you fix it?: Facebook's ads platform got crashed by the huge influx of ecom guys trying to bid for black friday traffic, and as a result no one was able to upload ads. Whilst they are reporting the issue is fixed, we have noticed that a lot of our accs are struggling to spend. I suspect its because people are still bidding for the holiday season traffic (cyber monday for ex). It will be a tough few weeks for BH.
 
#Bug21

- What you noticed: Facebook isn't spending
- Date: few days ago
- Did you fix it: Facebook was down
- How did you fix it?: Facebook's ads platform got crashed by the huge influx of ecom guys trying to bid for black friday traffic, and as a result no one was able to upload ads. Whilst they are reporting the issue is fixed, we have noticed that a lot of our accs are struggling to spend. I suspect its because people are still bidding for the holiday season traffic (cyber monday for ex). It will be a tough few weeks for BH.

Having this issue as well. Really annoying! Have you figured out a workaround?
 
Not a bug but this seems like a good thread to keep alive regarding issues with FB. So hope it's ok...

- What you noticed: Increase of Ad disapprovals due to low quality (even retroactively), "Poor Ad Experience" marks and Fanpages getting unpublished. Saw someone commenting that they updated their ad policy, though not sure if true or to what extend
- Date: from 24.01.2019
- Did you fix it? Partially
- How did you fix it:
The ads are only slightly clickbait in the wording (nothing serious). Toning down the ad copy heavily has helped tho haven't yet figured out which words triggered it. I guess it's overall their AI getting into play when it comes to clickbait.

Not sure about the fanpages as they don't contain any 3rd party links or restricted posts. Also no page penalties when looking in their new feature "Page Quality"
 
Not a bug but this seems like a good thread to keep alive regarding issues with FB. So hope it's ok...

- What you noticed: Increase of Ad disapprovals due to low quality (even retroactively), "Poor Ad Experience" marks and Fanpages getting unpublished. Saw someone commenting that they updated their ad policy, though not sure if true or to what extend
- Date: from 24.01.2019
- Did you fix it? Partially
- How did you fix it:
The ads are only slightly clickbait in the wording (nothing serious). Toning down the ad copy heavily has helped tho haven't yet figured out which words triggered it. I guess it's overall their AI getting into play when it comes to clickbait.

Not sure about the fanpages as they don't contain any 3rd party links or restricted posts. Also no page penalties when looking in their new feature "Page Quality"

That’s a optimazation advice, not a bug
 
#Bug22

- What you noticed: During the current advertising, Facebook starts a security check and blocks the account to check the photo. 1-2 days no access to the business manager. But advertising continues and the budget is spent.
- Date: Dec 2018
- Did you fix it? yes
- How did you fix it: I always add my second account (or friend’s account) to business manager administrators
 
#Bug23

- What you noticed: is not downloading ads manager page, although all other pages of the advertising cabinet open easily
- Date: Nov 2018
- Did you fix it? yes
- How did you fix it: need to change the language in your personal account or go to the mobile Internet
 
#Bug24


- What you noticed: ad disapproved (even if duplicate active adset)
- Date: always
- Did you fix it? Yes
- How did you fix it: Add/remove dot/comma/1 word in ad and publics it again
 
#Bug25

- What you noticed: SMS doesn't come when it is needed to confirm acc identity
- Date: Jan 2019
- Did you fix it? No
- How did you fix it: I tried to log in from mobile version or iphone/android application, but SMS still does not come. It is interesting that other SMS from FB (password recovery) I recieved. Problem is only with confirm identity SMS.
I have also 3 accounts with this problem. All of them are old and there are active campaings now (I can see clicks log in my tracker).
So I don't think it is a "low trust" problem. Also problem exist on different mobile providers, not only one.
 
#Bug25

- What you noticed: SMS doesn't come when it is needed to confirm acc identity
- Date: Jan 2019
- Did you fix it? No
- How did you fix it: I tried to log in from mobile version or iphone/android application, but SMS still does not come. It is interesting that other SMS from FB (password recovery) I recieved. Problem is only with confirm identity SMS.
I have also 3 accounts with this problem. All of them are old and there are active campaings now (I can see clicks log in my tracker).
So I don't think it is a "low trust" problem. Also problem exist on different mobile providers, not only one.
Send a report via your Instagram account. It works!
 
Facebook is one big bug) Right now something strange is happening with my personal advertising account
 
#bug 26
- What you noticed: Your content cannot be shared, because this link violates our Community Standards
If you feel this does not violate the Community Standards, let us know.
- Date: Feb 2019
- Did you fix it? No
- How did you fix it: I have done deleted website from my fanspage,but its still not working
I try share my fanspage post to my personal fb,but thats notice always appear

anyone can help?
thanks
 
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