Exploiting JustHost to the MAX!!!

so everythings fine and dandy but justhost REFUSES to give me my 2 additional domain names.

i registered on the 20th of november and yes the trick worked, it came out to 32 dollars and some change after the conversion (used my cc). but when i emailed them regarding the 2 domains, they will not budge and said i have to pay for it because i used a coupon code. i went to go cancel the account and just as it was, they offered all the discounts in step 4.

so i took the discounts and kept my account alive but does anyone know how to get past the issue of them not giving out the 2 additional domains?
 
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I just chat with CS:

Me: If I use coupon, does the 2 free doms still available for me?

CS: yes, it does
Click to expand...

It should be available for you


liquid5170 said:
so everythings fine and dandy but justhost REFUSES to give me my 2 additional domain names.

i registered on the 20th of november and yes the trick worked, it came out to 32 dollars and some change after the conversion (used my cc). but when i emailed them regarding the 2 domains, they will not budge and said i have to pay for it because i used a coupon code. i went to go cancel the account and just as it was, they offered all the discounts in step 4.

so i took the discounts and kept my account alive but does anyone know how to get past the issue of them not giving out the 2 additional domains?
Click to expand...
 
suraja said:
I just chat with CS:



It should be available for you
Click to expand...


what was the cs reps name? this was the email i received.


Hi Ian,

Thank you for your email.

I can cofnirm that you can either pay the additional domain charge or you can upgrade your account to the Premium plan, unfortunately I cannot authorize two free domain names on a discounted plan. I apologise for any confusion this has caused you, please let me know how you would like to proceed.

Please let me know if there is anything else I can help with.

Kind Regards,
--
Katy

Katy Ovens
Billing Supervisor
www.justhost.com
 
CS name on chat is : Cindi

Anyway, it looks like you didn't choose the Premium Plan, as I read on that email sent to you:
"I can cofnirm that you can either pay the additional domain charge or you can upgrade your account to the Premium plan"

liquid5170 said:
what was the cs reps name? this was the email i received.


Hi Ian,

Thank you for your email.

I can cofnirm that you can either pay the additional domain charge or you can upgrade your account to the Premium plan, unfortunately I cannot authorize two free domain names on a discounted plan. I apologise for any confusion this has caused you, please let me know how you would like to proceed.

Please let me know if there is anything else I can help with.

Kind Regards,
--
Katy

Katy Ovens
Billing Supervisor
http://www.justhost.com
Click to expand...
 
suraja said:
CS name on chat is : Cindi

Anyway, it looks like you didn't choose the Premium Plan, as I read on that email sent to you:
"I can cofnirm that you can either pay the additional domain charge or you can upgrade your account to the Premium plan"
Click to expand...

they said because you use the coupon code, it automatically reverts you back to the basic plan.


Hi Ian,

Thank you for your email.

I can cofnirm that as you signed up with a 50% off coupon code you have been redirected to our standard plan as we do not offer any discount on the premium plan.

Please let me know if there is anything else I can help with.

Kind Regards,
--
Katy

Katy Ovens
Billing Supervisor
www.justhost.com
 
liquid5170 said:
they said because you use the coupon code, it automatically reverts you back to the basic plan.


Hi Ian,

Thank you for your email.

I can cofnirm that as you signed up with a 50% off coupon code you have been redirected to our standard plan as we do not offer any discount on the premium plan.

Please let me know if there is anything else I can help with.

Kind Regards,
--
Katy

Katy Ovens
Billing Supervisor
www.justhost.com
Click to expand...

Well this is new. I'm about to sign up (in a week's time tops) and reading this has made me think twice. Any work around? Or do others face this problem too?
 
I can tell you one thing I learned is that I now check if other website offer discounts to other countries on products.
I was going to sign up for one website, switched it to another country and got it for 50% off.
 
SexyMonk said:
I can tell you one thing I learned is that I now check if other website offer discounts to other countries on products.
I was going to sign up for one website, switched it to another country and got it for 50% off.
Click to expand...

what site was that?

do you know one that has windows vps hosting?
 
being able to transfer domain after 1 year sounds like a great deal to me :)
 
SexyMonk said:
I can tell you one thing I learned is that I now check if other website offer discounts to other countries on products.
I was going to sign up for one website, switched it to another country and got it for 50% off.
Click to expand...

You can get it for 50% off no matter what with the coupon code 50OFF.
 
Also just talked to them about the 50% off coupon, they said that they wouldn't allow any coupons beeing used on the premium plan.
 
nattzor said:
Also just talked to them about the 50% off coupon, they said that they wouldn't allow any coupons beeing used on the premium plan.
Click to expand...

They do, the 50OFF coupon works. Contacted their live chat, this is what they said:

Mark: To get the 50% OFF, you have to contact our billing admins and send them an email to [email protected]
Mark: And provide them the coupon code, and after this process, our admins will assist you in this regards.

After I've purchased the hosting I'm supposed to cancel my hosting after 29 or 30 days?

Thanks for the tip!
 
Last edited:
i guess they changed something...i signuped and been asked to send an id to prove my nationality.
 
bhdave.c said:
edgematch, thanks for this awesome post!
Click to expand...
Actually thanks go to everyone making this thread as the most commented an viewed one regarding the hosting section.

I will be happy if it really helps friends here.
 
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