That's ok, i understand your decision
You say you will answer my questions, well i can ask questions for weeks after i saw your numbers.
As i said your pattern is the more important thing for me, i mean collapse everything you did and clear the mistakes and wasted times and extract what you did to make the results. So i ask some questions which i think your answers will help a lot of people.
So three things is important: Time, niche, Tasks
How much time you spend from 0 to here? From 0 to first $1000,$1k to $10k , $10k to $100k? And what was the main steps you took for each of these gains? Just tell the main task you did to gain for each step,like link building, ...
How was your process of choosing the niche to become profitable and low competitive? What are the average of your products?i mean is the total from high quantity of orders or high price of product?is it drop shipping or what? Any other suggestions about these
About tasks, where did you list your products except your website? Did you do email, Instant messaging, Social media ,... Marketing? Which platforms you used for ads?
In the end, if you want start from the beginning and want to combine all of your process to a checklist with 10 steps, what are the steps?
Happy to summarise some of the main things that moved the needle for me, how about that?
Before I start, the niche selection process was very unique to this project, done entirely offline, and not helpful with regards to online marketing so I won't bother adding anything about that.
Once I had my niche, the most important thing was making sure the site and the branding for the site looked as professional as I could possibly make it. Paying hundreds of dollars (or pounds in my case) for a colour scheme and a clean professional logo might seem like overkill for a bootstrapped startup but I was desperate to look like I had been in the game for a while.
I also didn't have any reviews so I had to rely on first impressions, which is the case for all new websites I suppose.
I studied successful e-commerce websites for a few hours and made a note of all the features they had in common, and added similar features to my site where it was possible to do so.
I hired a Google ads "expert" with more than £1m billed on Upwork and a very high rating. Wasn't working, he didn't seem to care, so I signed up to Skillshare and spent a weekend watching every single training video I could find on Google ads.
Set an ads account up myself and hey presto, things just seemed to work. It's amazing the level of care and attention you will give your own project as opposed to what an outsourced agency or freelancer will, never forget that.
Sales were going reasonably well but I wanted to improve the conversion rate. So I hopped onto Upwork, searched for "copywriting expert" messaged a few freelancers, picked one, gave him about a grand, and a few days later he gave me a file telling me exactly what he thinks the homepage should say, and in what order.
I applied the changes exactly as prescribed and it worked beautifully. CPA dropped by a significant amount and my investment in copy was paid back in less than 1 day.
The next big jump in conversion rate was when I implemented Trustpilot review carousels and star ratings onto the site. It costs quite a lot of money to get all the proper integrations with Trustpilot but personally, I think it's money well spent. Don't underestimate the value of reviews, and don't put crappy self-written ones on your site, I really think customers are getting wise to this.
It can be a little bit nerve-wracking, but my tip for running Trustpilot is that when you get a 1-Star review, (and you will) immediately phone the customer to offer a solution if you can. If phoning isn't possible then email, but I found calling to be the most successful.
I found that I or my main staff member were able to overturn 90% of 1-Star reviews and get the customer to either agree to removing it or updating it, and most of the time they would update it to 5-Star.
Just be understanding, admit when you've cocked up (if you have) and be prepared to take a financial hit on that order. Trust me, offering a discount or a partial refund is a lot cheaper than what 1-Star reviews will cost you. You want to get into the Excellent category and hold onto that for dear life.
I only sold the products directly on our site, and I only used Google ads to generate sales.
If I was to do it all again, and I probably will, I would take similar steps, except I'd get a professional to do the copywriting upfront, and to be brutally honest I'd probably try and game Trustpilot to get a couple of hundred reviews - I appreciate that might seem unethical to some but this is Black Hat World is it not!!!
Also, if you are going to be doing more than 30-40 sales per day, and especially if you aren't offering phone support (we do, many don't) get yourself support desk software. It will make life so much easier, there's even free ones out there so you really have no excuse not to make use of it.
Honestly there are a million things I've probably left out, as I say, I'm happy to answer specific questions - maybe just keep it to one or two questions at a time though please !