superhero77719
Newbie
- Sep 21, 2022
- 2
- 3
Hey, my suppliers are all gone in January due to spring festival and won’t return until 28 January. I have unfulfilled orders and I don’t know what to do. Any suggestions?
Etsy dropshipping
- Thread starter superhero77719
- Start date
Imperatorr
BANNED
- Nov 16, 2022
- 188
- 100
Try to find a supplier who is currently working and has the same products. If you manage to find such a supplier, then make sure that you meet the current delivery times.
If you cannot find a supplier, then I advise you to cancel all outstanding orders and issue a refund to the buyers. Also, write a message to each buyer who canceled the order that you apologize, etc.
You can try to ask customers to wait, but the terms are very long 20 days + delivery time, few people agree to wait that long, but you can try.
I advise you not to delay the decision, because. this may lead to the opening of non-delivery cases, as well as negative reviews, which may lead to blocking the store.
If you cannot find a supplier, then I advise you to cancel all outstanding orders and issue a refund to the buyers. Also, write a message to each buyer who canceled the order that you apologize, etc.
You can try to ask customers to wait, but the terms are very long 20 days + delivery time, few people agree to wait that long, but you can try.
I advise you not to delay the decision, because. this may lead to the opening of non-delivery cases, as well as negative reviews, which may lead to blocking the store.
Visual1337
Regular Member
- Oct 22, 2022
- 470
- 194
Yes and if you cancel the orders offer them a 5% or higher coupon, so they maybe reorder.
Tell them here yea sorry for all issues, here is a 5% coupon for your next order, sorry again.
You know what i mean
