THA Agency
Registered Member
- Dec 21, 2025
- 91
- 24
When I added a card to my advertising account, the account suddenly showed a payment error (yellow icon). Does anyone know how to fix this?
Error occurred when adding a payment method.
- Thread starter THA Agency
- Start date
D
Deleted member 1902336
Guest
This usually happens due to an automatic billing or risk check after adding a new card. Try verifying the card details or making a small manual payment, and contact Meta support if the warning doesn’t clear.
Facebook_Marketing
BANNED
- Oct 14, 2025
- 97
- 17
Try deleting this card and adding it again. If the error persists, you will need to link a new card, because Facebook may have flagged this card as suspicious.
This is a payment verification hold. Go to your Billing section and check for any notifications requiring you to confirm your payment method or submit ID. Often, adding a new card triggers a manual review that must be completed before ads can run. Contact support if no prompt appears.
Callistaaaa
Newbie
- Dec 23, 2025
- 28
- 5
This usually happens due to an automatic billing or risk check after adding a new card. Double-check the card details, try a small manual payment, and contact Meta support if the warning doesn’t clear.
- Dec 4, 2023
- 1,468
- 354
It's possible that the card source is having problems; try switching to a different source. Or you could switch to using a different profile to add the card to that account.
THA Agency
Registered Member
- Dec 21, 2025
- 91
- 24
I tried deleting and re-adding the tags, but some accounts worked fine while others continued to experience errors.
THA Agency
Registered Member
- Dec 21, 2025
- 91
- 24
I did that, but the error still persists.
THA Agency
Registered Member
- Dec 21, 2025
- 91
- 24
I'll try contacting Facebook support.
E98B. Marketing Agency
Away until September 2026
- Apr 17, 2025
- 589
- 243
In the section where you added the card, in the three-dot icon, you can click and edit it. Follow the steps; this will help your account and card become active again.
- Jan 11, 2024
- 446
- 158
It's possible your Facebook profile has been flagged as spam by Facebook. You can try again after 24 hours or change to a different bank payment card and try again.
- Dec 6, 2023
- 1,301
- 214
You can try deleting that card and using a different one, or wait a few minutes and come back, or try adding it with a different profile using the same account. It's possible the system is just experiencing a minor glitch.
Noona Agency
BANNED
- Apr 17, 2025
- 1,355
- 1,457
I've encountered this situation before; you can delete the old card and add a new automatic payment card.
svetlana55
Registered Member
- Aug 26, 2024
- 83
- 22
I've also experienced similar issues with payment errors on Facebook ads, and deleting the old card and adding a new one usually resolves the issue. However, I'm curious to know if anyone has tried contacting Facebook support directly to see if they can provide a more permanent solution. It's possible that the account has been flagged for review, and waiting 24 hours or trying a different payment method may not be the most efficient fix. Has anyone had any success with Facebook support in resolving payment errors? Additionally, I'd like to ask THA Agency if you've tried using a different payment card or profile to see if the issue persists.
dinhthap
BANNED
- May 13, 2017
- 40
- 2
This error is usually due to the account/BM's risk score or the card being temporarily flagged by Meta.
The quickest way to resolve this: remove the card → wait 24 hours → add another card from the same country, ensuring the BM is verified and has a clean spending history; if the error persists, create a new BM or attach it to a warm environment to avoid the payment loop.
THA Agency
Registered Member
- Dec 21, 2025
- 91
- 24
The account actually has no outstanding debt, the balance is zero, but it's showing a debit error. I don't understand.
- Aug 20, 2025
- 610
- 202
Delete the old tag, delete the old campaign. Add a new proxy, then add the new tag after 1-2 hours.