Access the "Support Center".
In the Support Center, you'll see a variety of topics. Choose a topic related to the problem you are facing.
Use the search box to enter the specific question or problem you're having. Facebook will show instructions and answers that can help you solve the problem.
If you are unable to resolve your issue through the available instructions, you can select the "Submit a request" or "Contact us" option.
Fill in your request information, provide a detailed description of the problem, and follow the required instructions.