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EPN Help, need to answer and provide proof or im banned!

Discussion in 'Ebay' started by jasondu, Nov 7, 2009.

  1. jasondu

    jasondu Registered Member

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    EPN Help, need to answer and provide proof or im banned! I have some answers, but want to know how you would answer. Thanks in advance you guys are awesome! btw i do not do cookie stuffing, this was sent to me because i was doing some email marketing and they've said that i wasn't approved for it.
    1) Describe the subscription process to this email list (screenshots, if applicable).
    2) Provide an example of the email message sent in your promotion.
    3) How is the distribution list obtained? Has every recipient opted in?
    4) What is the opt. out process?
    5) Do you fully understand CAN SPAM laws and what measures are you taking to make sure you comply?
    6) What are the expected volumes and campaign dates?
     
    Last edited: Nov 7, 2009
  2. JohnG

    JohnG Junior Member

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    I don't have experience directly with EPN, but from dealing with similar situations on other networks my answers would be as follows.

    1. Setup a fake website with a email list subscription process and send them screenshots.
    2. Best to give them the real deal on this if possible, if they got complaints they certainly have a copy of what you sent out.
    3. I would say something along the lines of banner ads sending people to the fake subscription website in #1.
    4. An optout link at the bottom of your emails is what they want to hear. If your original emails didnt include an opt out then I would be sure to include it in your example, and if asked about it just say it was omitted on a few by mistake and you have taken care of that.
    5. Yes you do, probably best to tell them you require double opt in and have clear TOS on your website.
    6. Only you can answer that one.
     
    • Thanks Thanks x 2
  3. angelas111

    angelas111 Jr. VIP Jr. VIP Premium Member

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    this is a very good answer above. i say you go with that.
     
  4. jasondu

    jasondu Registered Member

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    anyone else? i have to provide screenshots but dont know how to show it as i dont do email marketing. can anyone hook me up?
     
  5. donjuan

    donjuan Power Member

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    What do you mean you dont do email marketing?

    You just said in your first post that you did email marketing!

    So just take screen shots of your email message you sent out, if that is what theyre asking for.
     
  6. jasondu

    jasondu Registered Member

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    sorry i wasn't very clear, the email marketing i was doing wasn't opt in email. I need to show that i was following canspam guidelines so it wasn't spam. gets? i need screenshots of the PROCESS i.e. number 2 on the list of questions.
     
  7. twoj04

    twoj04 Power Member

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    Sign up for aweber and get it installed on your site ASAP, then show them screenshots of that?
     
  8. mr.ection

    mr.ection Registered Member

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    ... cut to the chase and buy a new EPN now :(
     
  9. dre7

    dre7 Registered Member

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    Yeah best to get a new epn account, you will always be on their radar now.
     
  10. jasondu

    jasondu Registered Member

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    problem is they owe me $2000 once i get that im going to get a new account.
     
  11. dre7

    dre7 Registered Member

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    Yeah try your up most best to get that money, they owed me 3k once but i got banned and never got that money.
     
  12. jasondu

    jasondu Registered Member

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    ok so i got terminated:
    however they said the will reverse 100% of my commissions. does this mean they will take back all the money i've made over the year? i dont have a bank account linked to my paypal at this time, but in the past it was there so i can withdraw will they be able to go ahead and take it from my account?

    "We have completed our evaluation of your promotional method and regret to inform you that it is not compliant with our terms and conditions. As a result, we are terminating your account and reversing 100% of your commissions."
     
  13. nimbus49

    nimbus49 Elite Member

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    No....it just means they aren't paying you what you are owed for the last month.

    Don't feel bad, they are booting everyone!! Even the WH folks!!