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epassporte is closing all accounts

Discussion in 'Business & Tax Advice' started by mark0v, Oct 5, 2010.

  1. mark0v

    mark0v Junior Member

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    My apologies if this is posted in the wrong forum, I don't know where else it would be appropriate to post it.

    "
    IMPORTANT MESSAGE REGARDING YOUR EPASSPORTE ACCOUNT

    Dear ePassporte Account Holders,

    It is with great regret we inform you that ePassporte must close its doors due to a lack of revenue and circumstances beyond our control.

    Effective immediately, the call center, ePassporte's sales and marketing team and risk management staff will no longer be available. A small group will remain to organize wallet requests and help disburse funds. On the ePassporte website, in the near future, wallet holders will be provided further information on what is needed to obtain your funds. This will mainly be a process to protect wallet holder funds from fraud. We expect this will be a simplified process, and as we receive the necessary information, our small remaining staff will process requests as quickly as they can. Please direct your wallet questions, concerns and requests to walletrequest@ePassporte.com.

    For those of you with funds on your Visa Accounts, we are informed that St. Kitts Bank is working on a plan to provide everyone with full access to their funds through their Visa Electron Cards or by bank wire transfers and will inform you accordingly.

    We appreciate your support for the ePassporte program over the past 7 years and deeply regret we must close our doors at this difficult time.

    Sincerely,

    ePassporte.com
    "
     
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  2. Markbh

    Markbh Regular Member

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    Update from October 7, 2010



    Dear Account Holder:
    St. Kitts Bank has announced that Visa Cards have been reactivated and funds are available to be withdrawn as of today. If you have funds on your Virtual Visa Card, please use your Visa Electron Card at ATM.s or Points of Sale Merchant locations. You can also use your Visa Virtual Card for online purchases. If your card is not working or you require assistance with the funds on your Visa Card, please contact SKNANB at sknanb dot com/message.htm.
    If you have funds on your ePassporte Wallet Account, we kindly ask that you direct all correspondence to walletrequest at epassporte dot com. Please be patient with us during this time as we have encountered a large number of fraudulent requests and are working with a small staff to review accounts manually.
    Dozens of emails are being sent to individuals no longer employed or contracted by ePassporte, to Mr. Gregory Elias and United Bank and none of these individuals can answer your requests. More importantly, your requests will not be forwarded to ePassporte. It is extremely important all wallet related inquires are sent to walletreques at ePassporte dot com.
    Please expect a definitive date for wallet wires to go out on or before October 18th.
    Once again, we regret the inconvenience and problems not having access to your funds has caused. We are working diligently to get this resolved. We ask for your continued patience as we sort through the many issues with the Bank and Visa as well as our Fraud Prevention System.
    Sincerely,
    ePassporte
     
  3. zherwin021

    zherwin021 Regular Member

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    yes. do you have money on epassporte before? because i had a money on them but i do not know how can i get it. and its not on my epassporte wallet. do you know how can i get my fund?
     
  4. Markbh

    Markbh Regular Member

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    I suugest you submit your request to walletrequest at epassporte dot com as well and ask them to riderect you, in case they only specialise on wallets. But they should be able to handle both, shouldn't they?
    And rememeber, first come-first served, while money lasts. So do not delay!
     
  5. CyHead

    CyHead Regular Member

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    Push all the money to the visa card they had so gotta spend that while it's still there.

    Epassporte sucked from day one.
     
  6. Markbh

    Markbh Regular Member

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    We may be yet taken for a ride by many banks in the near future and may encounter nasty surprises. So just in case, have some cash handy and keep your hoarded treasure in a form that is not easily inflated to oblivion.