Email Troubleshooting

nextlvlig · Jan 15, 2021

So when I use PrivateEmail to send emails directly to a specific email, it works perfectly fine and goes straight to the inbox.

But when I use Sendy & Amazon SES to send the same email to the same email address in an emailing list (only the one email), it goes straight to spam.

What could be the reasons for this? And what can I do to fix it?

Thanks for the help!

DanTe_0101 · Jan 20, 2021

Email reputation of your amazon ses server. It must've not been warmed up.

bhcg101 · Jan 20, 2021

Not sure why, but why not just use privateemail to send since it's working there and not even worry about sendy ? Just curious.

augustwu · Jan 23, 2021

nextlvlig said:
So when I use PrivateEmail to send emails directly to a specific email, it works perfectly fine and goes straight to the inbox.

But when I use Sendy & Amazon SES to send the same email to the same email address in an emailing list (only the one email), it goes straight to spam.

What could be the reasons for this? And what can I do to fix it?

Thanks for the help!

How many emails you can send per day with privateemail?

johnle21 · Jan 23, 2021

Check your domain email score.

dewdrop83 · Jan 24, 2021

Are you using Name cheap Private email?

Shatzyo · Jan 25, 2021

Your sending reputation with Sendy x Amazon SES is damaged or something is not set up correctly.

- Make sure you have a custom tracking domain, that's a game changer. If the tracking code inside your email is associated to a domain name shared with spammers, that's enough to land in spam.
- Make sure you've setup correctly SPF, DKIM, DMARC ?
- You can try to fix / balance your reputation issues by generating positive activity / high engagement. By yourself or using a tool like Mailreach.

Email Troubleshooting

nextlvlig

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DanTe_0101

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bhcg101

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augustwu

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dewdrop83

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Shatzyo

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