Email catastrophe!!! HELP! Urgent tech help needed!

Discussion in 'BlackHat Lounge' started by B_Fish, Jan 21, 2015.

Thread Status:
Not open for further replies.
  1. B_Fish

    B_Fish Regular Member

    Joined:
    Feb 7, 2012
    Messages:
    212
    Likes Received:
    53
    Occupation:
    Student
    Location:
    Indiana, USA
    Home Page:
    ---- THREAD CLOSED 01/26/2015 ----
    So I'm working on this business's website and trying to get the domain transferred to a new registrar.

    Last night it successfully transferred over, but this morning their email basically stopped working. They weren't able to send or receive anything.

    I transferred the domain to namecheap, and set up new emails there. Is there a way to save their old emails or retrieve them?

    I'm assuming the email stopped working because the name servers changed, am I right? They still have hosting with the old provider, but the domain is at the new registrar. If I setup the name servers for the domain pointing to the old hosting account, should everything be good again?
     
  2. redrubies

    redrubies Supreme Member

    Joined:
    Jan 17, 2011
    Messages:
    1,425
    Likes Received:
    2,590
    Location:
    USA
    You're supposed to save the emails before you transfer.
     
Thread Status:
Not open for further replies.