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eCommerce story time

Discussion in 'Ebay' started by toml3030, Sep 12, 2014.

  1. toml3030

    toml3030 Elite Member

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    Customer receives merchandise. Tries to return it for full cash refund eight months after he receives it. Is pissed that he doesn't get full cash refund even though the store policy CLEARLY states "No questions asked returns accepted for 30 days after you sign for the item. NO EXCEPTIONS, EVER".

    Customer orders three items and only pays for two. Dude gets pissed that he only gets two items. Writes that I'm a ripoff artist.

    Customer orders from Nigeria (ha!), wants my full legal name, where I live, and my bank account number before he'll send payment. I tell him to go f himself. He writes on review that he paid for something and I never shipped.

    Customer in New York orders Tuesday at 3pm for something with 2 day lead ship time as clearly stated. I ship Wednesday morning from California, dude has it in his hands on Thursday. Writes negative review saying that he needed it on Wednesday.

    Customer needs a rush order, pays for overnight shipping. The customer isn't at the delivery address the next day to sign for the package. The customer gets pissed he doesn't get the item on time.

    Customer writes negative feedback because he ordered 3 different items from 3 different vendors in Los Angeles, Boston, and Minnesota and got charged 3 shipping charges.

    Customer offers to pay $50 for something I ask $70 for and sell at stores for $120-$150. I refuse to sell. Dude writes 8 emails within the next 72 hours demanding that I sell it to him at $50. I write customer that there are 429 merchants on E-Bay who sell the same or similar item and if he can buy it for $50, let me know where he got it, so I can buy from them too. Dude writes me more Emails. I killfile him. Dude writes that I'm rude and provide poor customer service.

    Customer orders something. Customer cancels the order. Customer's credit card doesn't get charged. Customer gets pissed that nothing ships.


    Customer wants me to ship something for Priority Mail ($5.15) in a $1 packing material. Dude gets pissed that I want to charge $5.95 for shipping.

    Customer buys stuff. Customer doesn't like the stuff. Customer gets a full refund on 12/21. Customer wants compensation for "ruining his family's Christmas".

    Customer is from Egypt. Customer contacts me off eBay and wants $10,000 worth of stuff. Customer is told that payment would have to clear our bank before anything is sent. Customer writes that I should ship prior to payment because "everyone in Egypt knows that he's good for it".
     
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  2. Conor

    Conor Jr. VIP Jr. VIP

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  3. archon10

    archon10 BANNED BANNED

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    lmao excellent post. Especially the last two.
     
  4. LostConnection

    LostConnection Senior Member

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    Doubt the guy is from Egypt, Nigeria and New York ;)

    And yeah, there are those kinds of people in this world. Too stupid to survive on their own so they just blame it on others.
     
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  5. toml3030

    toml3030 Elite Member

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    What I sold at the time could be pretty easily converted to cash, so I was getting scammers from all over the world. Another true story. I once had a guy trying to scam me from Pakistan. I was bored and it was slow season so I played along for a while. I acted like I bought into his crap and sent a package to him......a package full of gay porn magazines with a cover letter on the outside sleeve (LOOK HERE, PAKISTAN CUSTOMS!!!!) thanking him for yet another order and basically made him sound like the gay porn king of Pakistan.

    The dude was writing me twice a day asking where the package was and he suddenly stopped when the package should have hit pakistani customs.
     
  6. BDDazza

    BDDazza Newbie

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    That's one thing about ecommerce its full of crazy people.

    toml3030 was all these customers from Ebay?
     
  7. sturose

    sturose Power Member

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    Best laugh I had today.
     
  8. fxphil

    fxphil Senior Member

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    The guy in Egypt is totally good for it.
     
  9. Ricky.Montana

    Ricky.Montana Regular Member

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    Yea... Some of customers are pure scamers ... Others are just crazy people with enough spare time to do bad jokes to other people. I know from my early experience

    Anyway, keep your good job!
     
  10. toml3030

    toml3030 Elite Member

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    Most of these were from wild wild west days of Ebay pre 2007
     
  11. uplana009

    uplana009 Newbie

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    One of my friend is working as CCE for Ebay UK sell. I have heard a lot of those stories about online fraudsters.