Ebay international sales, POLAND PROBLEMS

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blacky726

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So I have a question for anyone experienced with selling to poland. I shipped an item USPS first class (iphone 5) on the 13th of December to a buyer in poland. He has claimed he has not received the item. No dispute filed yet, and he has a pretty solid e-bay history. the polish customs form is fudged at buyers request, so no insurance protection.
Now has anyone had any experience dealing with polish customs, do they drag? is there rampant theft? and what can I do to make sure i'm not out if he does dispute?
 
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im very sorry to say, but you might be screwed out of your money.

Usually, when they ask for A) cheapest shipping B) False customs claims, they are trying to scam out out of money and know that you have no recourse to protect yourself.

I would brace to lose a dispute at the worst and hope that you have an honest buyer at the best.

The buyer probably DID get the phone. USPS first class does not track once it leaves the US I think.

Good luck
 
There is still a bit of hope, it can - and often will - take 3-4 weeks to get there. Customs over there is strict but not overly so. A single item will most likely 'slide' right by if the box is not very large. Theft at the post office is a problem as well - there as much as anywhere else - who would not like an iphone for free ?

But as cjmixers says, brace for the worse. Little chance to win a dispute if you got a 'bad' buyer.
 
It not matter what country you will send package to - if you do not have tracking ID - you can be scammed even by your neighbor.
Sorry to say that but if you sent package without any form of tracking/insurance - expect the worse.
BTW - what City/Postal Code you sent the package to?
 
don't ship to poland end of story, you'll know why once you spend 6 months there
 
Numbuh362 said:
don't ship to poland end of story, you'll know why once you spend 6 months there
Click to expand...

Thats not really a good attitude !! :/

All I can say from my experience always send post recorded delivery therefore you are covered...
 
I ship to Poland daily .
Not usually a problem now.
Was terrible a few years back when there economy not so good but now there whole situation has changed and no where near as many scammers .
I would be chasing USPS and find out who they use once in poland .
 
there are scammers everywhere- in poland, in italy in uk, country doesn't matter. polish customs are slow- i know from buyer perspective. ups delivered goods and was waiting about week for them to be released ( bought some stuff from china with invoice etc) the thing is, imported goods first land in Warsaw ( capital city) and then are distributed further. what is your courier saying? you should have a tracking number?
 
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