I've tried looking it up but the problem is that the results are mostly from 2014 and since ebay has changed their policies so many times, what answers were given in 2014 or 15 may be completely false today. I don't know why google still shows older posts at the top instead of newer ones from 2016 or 17? Anyways, to my question. A buyer opens a case up claiming unreceived. The sale date was back in mid April. We are now in August. I'm a little surprised that the buyer didn't contact me sooner at anytime to ask about their order. So I read some links and people said that if a case is opened after a certain time limit, they can open cases still but if escalated, ebay will close in favor of the seller. I really doubt that is true now. Can anyone verify if there is a time limit on when buyers can open a case and win? (on ebay...not paypal...I know on paypal they can open disputes up to 180 days after sale date, but on ebay i think it's much shorter).