Yes, how about skillfully engaging them in actual conversation pertaining to the service this software is to provide. Maybe ask them how they think certain aspects can be better, you know include them in the creation process if it's not super secret, if so then you have to skillfully feed them enough to intrest them but not enough to give away the whole basket of apples..Kinda like an Artful Dodger... I know you've seen those type of threads here on BHW- lol