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Domain doesn't work even after 48h

Discussion in 'Domain Names & Parking' started by cazzina, May 16, 2013.

  1. cazzina

    cazzina Junior Member

    Joined:
    Dec 25, 2012
    Messages:
    119
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    Hello,

    I really need your guys help, I'm losing my mind here.

    Two days ago I registered a new domain, I bought it on my hosting website (Hostgator) and I pointed the domain in my Hostgator
    (register.hostgator.com) to my baby plan, where I have my main website address. The name servers now look like this:

    Nameserver 1: ns1685.hostgator.com
    Nameserver 2: ns1686.hostgator.com

    Still, my website is not working. When I try to access it it says:

    "
    Your Name Servers May Need Updating

    If you are reaching this page, it means that your name servers may be pointed to ns1.hostgator.com and ns2.hostgator.com instead of the name servers associated with your HostGator Web Hosting account.
    In order for you to see your website via your domain name, you will need to change your name servers to the ones provided in your welcome e-mail. If you are on HostGator shared web hosting, you can also find out what your name servers are in your cPanel.
    If you need assistance with finding out the proper name servers for your HostGator Web Hosting account, you can contact us by e-mailing us, creating a ticket, live chat or giving us a call (our contact information is listed below).
    How to Change Your Name Servers

    For directions on how to change name servers, please view our knowledge base article here:
    How do I change my DNS or name servers?
    Changes Must Propagate (Update) Worldwide

    If you've recently changed your name servers, it may take 24 to 48 hours for the name server changes to propagate (update) worldwide. Some people will see the change instantly, and some will see the change within 48 hours.
    If you cannot see your site after changing the name servers due to propagation, it may be because your computer is remembering the old name server settings. You may be able to see your site sooner by flushing the DNS on your computer (assuming your internet service provider is not also caching the DNS). You can follow the directions here to do that:
    Flush DNS
    If flushing the DNS does not work, then either the name servers have not been updated, or your internet service provider (ISP) is caching the DNS. If your internet service provider is caching the DNS, you will have to wait until propagation finishes to view your site via your domain name. This can take up to 48 hours."





    ... I registered the domain two days ago, so that is 28 hours. I also flushed the DNS of my computer and tried two different computers and three different browsers. Nothing. For a short while I was able to see the website via Internet Explorer and I was able to log in with Wordpress. But 2 minutes later everything was down again and ever since nothing has changed. I contacted Hostgator and they also didn't really know what to do, they just said wait longer and if it doesn't work contact us again.


    Do you guys have any clue what the problem could be? Something with the name servers? Or can it really even take longer than 48h?

    Thanks!!
     
  2. leeshoes

    leeshoes Junior Member

    Joined:
    Sep 20, 2012
    Messages:
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    longest ive had is like 30 hours.. I would do as they say and contact them again. If you are polite they'll move moutains to help you
     
  3. jokel661

    jokel661 Regular Member

    Joined:
    Sep 26, 2009
    Messages:
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    Occupation:
    Full Time IM & Developer
    Location:
    NYC & Prague
    Try to see the site via pagewash.com to see what others is seeing. it maybe your cachee from your browser.
     
    • Thanks Thanks x 1
  4. Wesley Cheek

    Wesley Cheek Newbie

    Joined:
    May 10, 2013
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    Hi there. I am looking to start in a niche that will be high visibility review site. I don't want to spend my day fielding calls by people getting bad reviews. What is the best way to keep my name off of it? Thanks all!