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DNS Help

Discussion in 'Web Hosting' started by Ste Fishkin, Apr 25, 2013.

  1. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    Hi guys,

    I changed my hosting provider, I was sick of the old company to choose a new one.

    I uploaded all the files, emails and databases and changed the DNS name at 3am GMT 23/4/13

    Problem is the sites are still not back...

    Is this normal? How long should this take?

    thanks
     
  2. srinu0812

    srinu0812 Supreme Member

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    They must be up by now. Is the nameserver properly pasted?
     
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  3. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    They aren't up at all....

    DNS is pasted perfectly
     
  4. pavan

    pavan Elite Member

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    dns propagation may take upto 24 hours

    however in most cases clearing your dns cache works

    go to command prompt and fire the following command

    Code:
    ipconfig /flushdns
    this is will clear your old dns cache

    try to open your website once done
     
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  5. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    It's been over 36.
     
  6. pavan

    pavan Elite Member

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    I had to edit my previous post please check again
    if that doesn't work you can pm me your domain name
     
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    Last edited: Apr 25, 2013
  7. srinu0812

    srinu0812 Supreme Member

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  8. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    Still no results after clearing DNS Cache :/

    anymore tips guys?
     
  9. pavan

    pavan Elite Member

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    did you remove the old name servers??
    you need to delete the old name servers before adding new one

    I just checked both the sites
    and both of them are display same default welcome page (not your site)

    If you feel you have reached this page in error, please contact the web site owner:
    Code:
    [email protected]
    It may be possible to restore access to this site by following these instructions for clearing your dns cache.
     
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    Last edited: Apr 25, 2013
  10. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    Yes I did that, deleted them then pasted new ones there
     
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  11. srinu0812

    srinu0812 Supreme Member

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    Contact Support. Last thing you can do.
     
  12. Ste Fishkin

    Ste Fishkin "I'm watching you.." - Apricot Jr. VIP Premium Member UnGagged Attendee

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    I did, turns out they forgot to add in a file to make it work.

    Great start to a new hosting company :/