Death by captcha

Contact them. Usually its instant within 5 to 10 mins after payment is accepted.

Thanks for answering, that is what I have done 3 times before writing here....

So for my it is the same last time 10 minutes no more, it took to be accepted.

Dont know what to do, I have been charged but I have nothing, even a simple answer by their part.
 
i was waiting 2-3 days as well, because avantgate was doing fraud screening.. what biller you used?
 
i was waiting 2-3 days as well, because avantgate was doing fraud screening.. what biller you used?
I paid with paypal, I think it is because they are checking, but they dont even answer :(

Its time to be more patient or to speak to paypal to claim the money.
 
I paid with paypal, I think it is because they are checking, but they dont even answer :(

Its time to be more patient or to speak to paypal to claim the money.

i see.. well, when they are not even responding...
 
Same for me, I ordered 25K captchas last week, contacted them several times but no answer and no captcha balance.

I think I will avoid them in the future.
 
Same for me, I ordered 25K captchas last week, contacted them several times but no answer and no captcha balance.

I think I will avoid them in the future.

Hi,

Would you mind telling me what address did you contact? Normally you'll receive a reply from DBC support within 24 business hours.

Please provide me with your payment details (mainly reference number assigned to your purchase) to look into this.

Best Regards,
 
Hi,

Would you mind telling me what address did you contact? Normally you'll receive a reply from DBC support within 24 business hours.

Please provide me with your payment details (mainly reference number assigned to your purchase) to look into this.

Best Regards,

Now it is fixed, thanks!!
 
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