A few hours ago I was just charged-back a small amount for a YouTube service. Just wondering, but how do you resolve virtual items or services charge-backs? Everything in the "resolve now" thing only mentions physical shipping so I have no idea what to do about this. I sent the person an invoice which explicitly stated that it was for a YouTube views service (amount, current amount, and YouTube URL) and that paying for it would waive all rights to a cancellation, refund, and charge-back. The order hasn't been fully delivered yet but I was charged-back midway. Since I didn't fully deliver it I can't exactly claim I delivered everything, but I was just wondering for future reference what would be the best way to resolve a charge-back that doesn't revolve around physical shipping. It's not really a big deal for the amount lost, but I would just like to be secure for any future transactions regarding this. Does anybody have any experience with PayPal charge-backs like this? What would/should you do in these types of situations? Edit: Just found out that I could send a message to PayPal explaining this, but is there any simpler or more efficient way to clear these types of things up?