Deactivating account

Z

zilander

Newbie

Aug 21, 2022

2

0

• Sep 15, 2026

• #1

Ive been trying to deactivate my account for some time now but I keep getting the message saying “something when wrong but don’t fret it’s not your fault”
Does anyone know how I can actually fix it?

 

dark.house

Registered Member

Jun 24, 2026

52

16

• Sep 15, 2026

• #2

Sounds like it is a problem from your side. I would try clearing the cache/cookies or use another browser, and if that does not work, I would reach out to BHW for manual deactivation.

 

D

devcore

Registered Member

Dec 29, 2009

89

17

• Sep 15, 2026

• #3

Try revoking access to all connected apps in your Security settings first. Sometimes a third-party app holding an active session token locks the account state and triggers that generic error when you attempt to deactivate

 

curdoc

Elite Member

Jr. VIP

Premium Member

Mar 21, 2023

1,513

310

• Sep 17, 2026

• #4

Try incognito or another browser and clear your cookies/cache first. That generic error can sometimes just be a browser issue.

 

Vikor99

Newbie

Sep 11, 2026

34

3

• Wednesday at 2:43 PM

• #5

Do not use the application (app). Open an incognito tab in Google Chrome/Safari on your computer or phone, access the application's official website, then proceed to disable it