Dailymotion non-payment
- Thread starter komare
- Start date
Bianca (Dailymotion Support)
Jul 23, 2025, 12:26 GMT+2
Hello,
Thank you for your follow-up.
We understand your concerns and the urgency of receiving your payment. However, according to our current payment processing policy for users residing in Egypt, PayPal requires the receiving account to be linked to a US-based bank account or credit card in order to complete the transaction successfully. This is a restriction from PayPal that applies to certain countries.
Even if your Pay
Pal account appears to be active and has received payments from other platforms, our internal system checks and payment partner requirements may differ.
That being said, we are unfortunately unable to proceed with the payment until the account setup aligns with these requirements.
We remain at your disposal for any further assistance.
Kind regards,
Bianca
Jul 23, 2025, 12:26 GMT+2
Hello,
Thank you for your follow-up.
We understand your concerns and the urgency of receiving your payment. However, according to our current payment processing policy for users residing in Egypt, PayPal requires the receiving account to be linked to a US-based bank account or credit card in order to complete the transaction successfully. This is a restriction from PayPal that applies to certain countries.
Even if your Pay
Pal account appears to be active and has received payments from other platforms, our internal system checks and payment partner requirements may differ.
That being said, we are unfortunately unable to proceed with the payment until the account setup aligns with these requirements.
We remain at your disposal for any further assistance.
Kind regards,
Bianca
I live in Egypt.
I have channels on Dailymotion and the payment method is PayPal and Payoneer. I have not received any money from any of them.
I have not received money from PayPal or Payoneer.
Paypal is linked to an American account, as is Payoneer.
I don't know why, although I have received money many times in the past.
Is there a way to contact you directly, such as a phone number, Facebook account, or WhatsApp?
Link your PayPal account to a US account, or change your payment method to Payoneer and create an Egyptian Payoneer account. Instructions for creating accounts are available on YouTube. Send us your phone number, WhatsApp, or Facebook account so we can contact you directly.
robbinssusan345
Newbie
- Sep 4, 2025
- 7
- 2
I have this problem too, has anyone gotten any answers from Dailymotion?
Tell me your whole experience
Is the problem resolved?
I own two channels on Dailymotion, and today, September 11th, I received a notification that they attempted to send the payments, but the funds never reached my account.
I contacted Payoneer, and they informed me that no transfers had been received. I also contacted PayPal regarding my other account, and they confirmed as well that no funds were received. Please note that both my Payoneer and PayPal accounts are fully active and verified, and I regularly receive payments from other companies through them without any issues.
It is clear that Dailymotion has a major problem when it comes to transferring payments to its partners. I am not the only one facing this issue, and certainly will not be the last.
I strongly encourage everyone to share their full experience in detail, rather than limiting their feedback to just a few words, so that we can all be aware of what is happening from time to time.
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my friend, I am also suffering from the exact same problem, and my story is just like yours. I have two channels and my money has been stuck for more than a year, with dozens of invoices marked as 'Payment Failed.' But what do you mean when you said they sent you a notification about a payment attempt? Did they send you an email saying that they tried to make the payment?"