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Custom Audience Help - Wont Approve

Discussion in 'FaceBook' started by Inabox, Nov 24, 2014.

  1. Inabox

    Inabox Newbie

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    Hey I was using custom audiences no problem. Then all of a sudden I can't get any ad approved with one.

    When i remove the Custom Audience and remake the ad, it gets approved. But as soon as I add a custom audience, It gets Not approved.

    Does anyone have experience with this? I have told Facebook I have permission from the leads etc. and they don't respond back, they just keep not approving.

    Anyone got any tips/secrets on how to get around this?

    I have Ads as we speak...running with Custom Audience...but when I go to make any new ones or Edit an existing I keep getting denied. Been working on it all yesterday and today, could use some advice.
     
  2. albaniax

    albaniax Elite Member

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    They are banning hard on custom-audience list's lately.
    As far as I know, there's no public woraround - only private.
     
  3. phatzilla

    phatzilla Supreme Member

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    Is this @facebook.com custom audience?
     
  4. sashablack

    sashablack Elite Member

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    Make sure you are uploading @facebook.com emails as your custom audience ... just made a new ad and had no problems :)

    -Sasha