Why is your support so unbelievably terrible? You need half a week of working days to reply and even than you can be happy that an answers comes at all. Just because someone isn't VIP doesn't mean they should be ignored. I could easily get it but there is no initiative to even work with you to get VIP with these standarts. This is not how it was a few years back. Disappointed.
You posted at your own blog an article titled "10 Reasons why you should speak to your affiliate manager". Trying to do it for a few weeks now, didn't work out well. Got in touch with another adult network and made stable daily 2 digit income the same day without optimizing the project yet.
You seriously need to improve your support game.