Conversion tracking issue - Conversions not showing up

B

BlackToonZ

Registered Member

Aug 6, 2025

75

22

• Saturday at 8:53 AM

• #1

I am getting sales on my website, but the ad dashboard shows 0 conversions. pixel setup seems corect, but it is not tracking properly. How can I test and fix it?

 

C

ClicksCraft

Registered Member

Jul 10, 2025

78

8

• Saturday at 9:05 AM

• #2

Try a test purchase and watch the pixel event in real time. If the event fires but the dashboard stays at zero, check the conversion settings in the ad account.

 

Diancie

Newbie

Sep 2, 2026

30

6

• Saturday at 12:32 PM

• #3

Place a test order and see if the purchase event is being received. If not, the issue is most likely with the event trigger or pixel setup.

 

TKV AGENCY

Senior Member

Jr. VIP

Oct 17, 2023

827

190

• Sunday at 9:53 AM

• #4

Your quantity is too low. Please monitor further as fluctuations may occur and the system has not yet updated the situation.

 

ads studio

Elite Member

Jr. VIP

Mar 2, 2021

4,330

1,320

• Sunday at 10:33 AM

• #5

i believe a test purchase usually helps narrow down where the tracking is failing so try using it to understand where the issue is coming from

 

F

Fostack

BANNED - Failed to resolve a dispute

May 27, 2026

178

49

• Monday at 11:53 AM

• #6

can you send a screen and show how your pixel is implemented? Obviously blur out any confidential stuff

 

N

NeonFalconX

Newbie

Jun 11, 2026

44

5

• Monday at 12:55 PM

• #7

first check if the checkout is happening on a diffrent domain. tracking can break when the customer leaves your main site.

 

V

Velnor

Newbie

Jul 18, 2026

42

5

• Today at 12:19 AM

• #8

Okay first check the pixel events with a test purchase and also verify the event fires correctly and the conversion is linked to the right campaign.